CUB Passbook: How to Get, Update, and Replace It
CUB Passbook: How to Get, Update, and Replace It
City Union Bank issues a free passbook to all savings and current account holders at account opening. You can update it at any CUB branch or self-service kiosk, and request a duplicate if your original is lost or damaged.
Getting Your CUB Passbook
A passbook is issued at the time of account opening at no cost. If you did not receive one or need an additional copy, visit your CUB home branch with your account details and request one at the customer service counter.
How to Update Your CUB Passbook
At a CUB Branch
- Visit any CUB branch during working hours
- Go to the passbook update counter or self-service printer
- Insert your passbook
- All transactions since the last update will be printed automatically
At a CUB Self-Service Kiosk
Select CUB branches have lobby kiosks for passbook updates. These operate during extended hours, allowing you to update without waiting in a queue. Insert the passbook and it prints all pending entries instantly.
Duplicate CUB Passbook
If your passbook is lost or damaged, visit your CUB home branch with valid ID proof and your account number. Submit a written request for a duplicate passbook. A nominal charge applies for reissuance.
CUB Passbook vs Account Statement
- Passbook: Physical booklet, free, updated at branch or kiosk
- Digital statement: Available via CUB mBanking and net banking in PDF format
- Both are accepted for most official purposes; a certified branch statement is needed for legal/visa submissions
Frequently Asked Questions
Can I update my CUB passbook at any branch?
Yes. You can update your CUB passbook at any CUB branch, not just your home branch.
Is the CUB passbook accepted as address proof?
A passbook showing your name and address may be accepted as address proof in many situations. For formal requirements, a certified account statement from the branch is generally preferred.
Can I download a digital version of my CUB passbook?
CUB does not offer a dedicated digital passbook, but you can download your account statement in PDF format from CUB mBanking or net banking, which serves the same purpose for most uses.
Key Takeaways
- CUB passbook is issued free at account opening
- Update it at any CUB branch counter or self-service kiosk
- Duplicate passbook available with a nominal charge at your home branch
- PDF account statements via CUB mBanking are accepted for most official purposes
- You can update your passbook at any CUB branch, not just your home branch
