AU Small Finance Bank KYC Update Online Guide
AU Small Finance Bank KYC Update Online Guide
AU Small Finance Bank allows KYC updates through the AU 0101 app and net banking for existing customers whose KYC has expired or needs amendment. You can upload documents digitally without visiting a branch in most cases.
When Do You Need to Update KYC?
- When the bank notifies you that your KYC has expired.
- When you change your address, name, or other personal details.
- When upgrading from a minimum KYC account to a full KYC account to remove transaction limits.
KYC Update via AU 0101 App
- Open the AU 0101 app and log in.
- Go to Profile and look for Update KYC or a KYC pending notification.
- Choose your KYC document type (Aadhaar, PAN, Voter ID, etc.).
- Upload clear photos of the front and back of your document.
- Complete video KYC (V-KYC) if prompted: a short live video call with a bank representative to verify your identity.
- Submit and wait for confirmation, usually within 24 hours.
Video KYC (V-KYC)
RBI mandates video KYC as a valid, fully paperless KYC method. During the call, you will be asked to show your original Aadhaar or PAN, answer a few verification questions, and sign digitally. The process takes about 5 to 10 minutes.
Branch-Based KYC
If online KYC is not available for your case (such as for business accounts or complex address changes), visit a branch with your original documents and photocopies.
Key Takeaways
- KYC updates are available via the AU 0101 app using document upload and video KYC.
- RBI-mandated V-KYC is accepted as fully valid paperless verification.
- Accounts with pending KYC may face transaction restrictions.
- Branch KYC is needed for business accounts or complex updates.
FAQ
What happens if I do not update my KYC on time?
RBI regulations require banks to maintain updated KYC for all customers. If KYC is not updated, the bank may restrict debit transactions, transfers, or even freeze the account temporarily.
Which documents are accepted for KYC at AU SFB?
AU SFB accepts Aadhaar card, PAN card, Voter ID, Passport, and Driving Licence as valid KYC documents. Aadhaar with OTP-based e-KYC is the quickest digital option.
How long does online KYC update take?
Document upload KYC is typically verified within 24 to 48 hours. Video KYC verification happens during the call and is confirmed shortly after.
