If you’re an employee seeking assistance with your EPF UAN (Universal Account Number), the Employees’ Provident Fund Organisation (EPFO) offers multiple support channels to address your queries and concerns.
EPFO UAN Helpdesk Contact Details
1. Toll-Free Helpline Numbers
- 1800 118 005: Available from 9:15 AM to 5:45 PM, Monday to Friday.
- 14470: A multilingual helpline operational daily from 7:00 AM to 9:00 PM.
2. Email Support
- [email protected]: For UAN-specific queries.
- [email protected]: For general employee feedback and assistance.
3. SMS Service
To check your EPF balance via SMS:(india.com)
- Send EPFOHO UAN to 7738299899
- Replace
<LAN>
with your preferred language code (e.g., HIN for Hindi, ENG for English).
- Replace
4. Missed Call Service
Give a missed call to 9966044425 from your registered mobile number to receive your EPF balance details via SMS.
5. WhatsApp Support
EPFO has introduced WhatsApp helpline numbers for its regional offices. You can send your queries to the WhatsApp number of your respective regional office. For a comprehensive list of regional office WhatsApp numbers, please refer to the official EPFO website or contact your regional EPFO office directly.
Common Issues Addressed by the UAN Helpdesk
- UAN activation and login problems
- Password reset assistance
- Updating KYC details (Aadhaar, PAN, bank information)
- Changing registered mobile number or email address
- Resolving discrepancies in personal details (name, date of birth, etc.)
- Guidance on EPF transfers and withdrawals
- Assistance with claim status and passbook access
Online Support Portals
- EPFO Member Portal: https://unifiedportal-mem.epfindia.gov.in/
- EPFO Grievance Portal: https://epfigms.gov.in/
These portals allow you to manage your EPF account, update personal details, and lodge grievances online.
For any assistance related to your EPF UAN, feel free to utilize the above channels. The EPFO is committed to providing timely support to its members.