Why is my demat account still not active?

The most common causes are a document or detail mismatch, like the name or date of birth not matching exactly across PAN and Aadhaar, an unclear or invalid document photo, pending In-Person Verification (IPV) that you haven’t completed yet, or the application sitting in a manual review queue because something couldn’t be auto-verified digitally. Bank account linking issues, like a cancelled cheque or bank proof that doesn’t clearly show your name and account number, can also hold up final activation even if the rest of the KYC is complete. You check the broker’s app for a specific status message or pending action item first, since most platforms flag exactly what’s incomplete (like ‘IPV pending’ or ‘document unclear’) rather than leaving it vague. If there’s no clear status update and it’s been well beyond the broker’s stated activation window, you’d contact support directly with your application reference number.