SBIePay is the official online payment aggregator by SBI, enabling real-time collection of payments via credit cards, debit cards, net banking, UPI, and other supported modes. It’s uniquely integrated directly with SBI’s core systems, eliminating third-party intermediaries.
Key Features & Benefits
- Supports a wide range of payment methods: Credit/Debit cards, bank net banking, UPI, NEFT, and even branch/CSC-based collections.
- Secured by SSL encryption and 3D Secure authentication to safeguard transaction data.
- Fully customizable merchant interface—allows businesses to match branding and user experience.
- Real-time transaction tracking and MIS reports for merchants with a user-controlled dashboard.
- Ideal for government bodies, educational institutions, nonprofit organizations, and SBI-affiliated merchants.
Who Can Use SBIePay?
- Merchants holding an SBI bank account, including:
- Government departments
- Educational institutions
- Corporates, NGOs, trusts
- SMEs, retail ventures, and more
- Domestic Indian merchants only—foreign/international merchants need direct verification from SBI.
How It Works (Merchant Side)
- Sign‑up at the SBIePay portal → Provide company, transaction, and technical details → Submit documents.
- After KYC & verification, merchant gets MCID/User ID and dashboard access.
- For payments, SBIePay offers:
- iFrame integration on merchant website
- Hosted payment pages
- API-driven gateway access
- Customers select payment method, complete payment, and funds settle to merchant account within 2 working days (T+2 settlement).
Pricing & Settlement
SBIePay charges vary by payment mode:
- Net banking: Commonly ₹5–₹10 per transaction
- Credit cards: ~1% per txn
- Debit cards / IMPS: Volume-based nominal charges
- NEFT / UPI: mechanics vary based on payment channel and integration plan.
Merchants receive consolidated payment statements daily and can track settlements in their admin portal.
Support & Enquiries
- General or transaction support: Call +91‑22‑2087 6123
- Merchant onboarding support: Call +91‑22‑2087 6150
- Technical issues: Email [email protected]
- Account inquiries: Email [email protected]
Customer care hours: Monday–Friday, 10:30 AM–6:30 PM; Saturdays, 10:30 AM–2:30 PM.
Quick Summary Table
| Feature | Details |
|---|---|
| Payment Methods | Net banking, debit/credit card, UPI, NEFT, CSC/branch payments |
| Merchants Eligible | SBI account holders (Govt, corporates, NGOs, etc.) |
| Integration Options | Hosted pages, API, iframe |
| Security | SSL encryption, 3D Secure, OTP validation |
| Settlement Cycle | T+2 working days, with real-time MIS and analytics |
| Customer Support | Phone and email channels for onboarding, transaction, and technical queries |
Why SBIePay Stands Out
- Seamless integration with SBI’s banking infrastructure ensures reliability.
- No middlemen, leading to lower costs and better control for merchants.
- Diverse payment acceptance, including UPI and branch-based e-collections.
- Designed for trust: favored by government and institutional merchants across India.
