1. Customer Care (Fastest Method)
- Dial 1800 425 1112 (toll-free) from your registered mobile number.
Alternatively, use landline: 022‑40429123 or 022‑40429127. - Follow IVR instructions or talk to a representative—provide your card or account number to hotlist/block the card immediately.
2. Net Banking (Star Token Required)
- Log in to Bank of India NetBanking using Star Token.
- Go to the Requests tab → select Debit‑cum‑ATM Card → Hotlist Debit‑cum‑ATM Card.
- Choose the card and submit the block request. Confirmation appears on screen instantly.
3. Mobile App (BOI Mobile)
- Open the Bank of India mobile app and log in.
- Navigate to Cards → Debit Card Services → Block ATM Card.
- Select your card and confirm the action. The card is blocked immediately.
4. Email Request
- Send an email (from your registered address) to [email protected].
- Mention your card number or account number, requesting immediate card blocking.
5. Branch Visit (Offline Option)
- Visit your nearest Bank of India branch during banking hours.
- Fill and submit a card blocking form, including your card/account details and ID.
- Staff will process the hotlisting request; you’ll receive confirmation.
Comparison Table
| Method | Where | Authentication | Speed | Notes |
|---|---|---|---|---|
| Customer Care Call | Phone (registered mobile) | Card/account details via voice | Immediate | Toll-free |
| Net Banking | Online via portal | Login + Star Token + OTP | Instant | Fully digital |
| Mobile App | BOI Mobile app | App login and selection | Immediate | On-the-go convenience |
| Registered email account | Card/account details + email | Same day typically | Confirmation via email | |
| Branch Visit | Bank branch | Physical ID & card/account info | Within hours | Good for documentation |
After Blocking
- The blocked card becomes inactive immediately—no further transactions possible.
- Request a replacement ATM card via net banking, app, or at your home branch.
- Do not attempt to reuse the blocked card; destroy it if it’s found later.
- Keep any confirmation or reference number safe for follow-up, if needed.
Security Tips & Best Practices
- Always call or email from your registered mobile number or email address.
- Never share your PIN or OTP with anyone—even during the calling process.
- Use only official Bank of India communication channels.
- After blocking, monitor for any unusual activity and escalate as needed.
Final Thoughts
Bank of India offers multiple secure and immediate ways to block your ATM card—via call, net banking, mobile app, email, or branch. Choose the method that’s most convenient for you. Each ensures your card is disabled promptly to prevent misuse and safeguard your funds.
