Utkarsh SFB Customer Care Number: All Contact Details
Utkarsh SFB Customer Care Number and Contact Details
The Utkarsh Small Finance Bank customer care toll-free number is 1800 123 0250, available during business hours for queries related to accounts, cards, loans, and digital banking. For urgent card-related issues like blocking a lost debit card, this number is your first point of contact.
Utkarsh SFB Contact Details at a Glance
| Channel | Details |
|---|---|
| Toll-Free Number | 1800 123 0250 |
| [email protected] | |
| Website | www.utkarsh.bank |
| Head Office | Varanasi, Uttar Pradesh |
When to Call Customer Care
- Reporting a lost or stolen debit card for immediate blocking.
- Queries about account balance, transactions, or statements.
- Issues with mobile banking app login or UPI transactions.
- KYC update requests and document submission queries.
- Loan account status and EMI-related questions.
- Registering a complaint about any service failure.
How to Block Your Utkarsh SFB Debit Card
- Call 1800 123 0250 immediately on losing your card.
- Provide your account number and verify your identity.
- Request for immediate card block.
- You can also block the card through the Utkarsh Mobile Banking app under Card Management.
Register a Complaint
If your issue is not resolved through customer care, Utkarsh SFB has a formal grievance redressal mechanism. You can escalate to the Nodal Officer by email or write to the bank’s head office in Varanasi. If still unresolved, approach the RBI Banking Ombudsman under the Integrated Ombudsman Scheme.
Key Takeaways
- Utkarsh SFB toll-free customer care: 1800 123 0250.
- Email support: [email protected].
- For card blocking, call immediately or use the mobile app.
- Escalate unresolved complaints to the RBI Ombudsman.
- Utkarsh SFB is headquartered in Varanasi, UP.
Frequently Asked Questions
Is the Utkarsh SFB customer care number toll-free?
Yes, 1800 123 0250 is a toll-free number and can be dialed from any network without charge.
Is Utkarsh SFB customer care available 24/7?
The helpline typically operates during business hours. For 24/7 card blocking, use the mobile app or check the bank’s website for emergency contact options.
How do I escalate a complaint at Utkarsh SFB?
If your complaint is unresolved within 30 days, you can approach the RBI Banking Ombudsman through the official RBI portal at cms.rbi.org.in.
Can I chat with Utkarsh SFB customer care online?
Check the official Utkarsh Bank website (www.utkarsh.bank) for chat support or chatbot options that may be available.
