Ujjivan SFB Mobile Number Registration Update Guide

Ujjivan SFB Mobile Number Registration Update Guide

Update your registered mobile number with Ujjivan Small Finance Bank through the Hi Ujjivan app, net banking, or by visiting a branch. Your mobile number is critical for OTPs, SMS alerts, and all digital banking services.

Update via Hi Ujjivan App

1. Log in to the Hi Ujjivan app.
2. Go to Profile or Account Settings.
3. Tap Update Mobile Number.
4. Enter your new number and verify with OTP.
5. Confirm the update.

Update via Net Banking

1. Log in to Ujjivan SFB net banking.
2. Go to Service Requests or Profile.
3. Select Update Mobile Number and follow the prompts.

Update at Branch

If you no longer have access to your old registered number, a branch visit is required.

1. Go to any Ujjivan SFB branch with a valid government-issued photo ID.
2. Fill out the mobile number change request form.
3. Submit to the branch officer. Update is processed within 1 to 2 working days.

Why This Matters

• All OTPs for transactions and logins are sent to the registered number.
• Missed call balance check and SMS banking need the registered number.
• UPI registration also depends on this number being active with the bank.

Key Takeaways

• Online update via app or net banking is quick and free.
• Branch update needed if old number is inaccessible.
• Bring valid photo ID for branch requests.
• Processing time: instant online, 1 to 2 days at branch.

FAQ

Will changing my mobile number affect my UPI?

Yes. After updating your number with the bank, re-register your UPI ID using the new number in your UPI app (Hi Ujjivan or any third-party UPI app).

Can I update the mobile number for a joint account online?

Joint account updates often require both account holders to be present at the branch. Contact the branch to confirm the procedure for your account.

Is there a fee for updating the mobile number?

No. Mobile number updates are free at Ujjivan SFB through all channels.