Ujjivan SFB KYC Update Online: Step-by-Step Guide
Ujjivan SFB KYC Update Online: Step-by-Step Guide
Ujjivan Small Finance Bank allows KYC updates through the Hi Ujjivan app and net banking using document upload and video KYC (V-KYC). This is fully paperless and does not require a branch visit for most customers.
When Do You Need KYC Update?
- Bank notification of expired KYC.
- Address or name change.
- Upgrading from minimum KYC to full KYC to remove transaction limits.
- New account with pending KYC completion.
KYC Update via Hi Ujjivan App
- Open the Hi Ujjivan app and log in.
- Look for a KYC pending banner or go to Profile then Update KYC.
- Choose your KYC document: Aadhaar, PAN, Voter ID, Passport, or Driving Licence.
- Upload clear photos of both sides of the document.
- Complete Video KYC (V-KYC) if prompted: a short live video call with a bank officer for identity verification.
- Submit and wait for confirmation within 24 to 48 hours.
Video KYC
RBI allows video-based KYC as a fully valid, paperless method. During the short video call, you will be asked to show your original Aadhaar or PAN and answer a few verification questions. The process takes about 5 minutes.
Branch KYC
For business accounts or complex updates, visit a Ujjivan SFB branch with original documents and self-attested photocopies.
Key Takeaways
- KYC can be updated online via the Hi Ujjivan app without a branch visit.
- RBI V-KYC is accepted as a full and legally valid KYC method.
- Incomplete KYC can lead to transaction limits or account restrictions.
- Video KYC is typically confirmed within 24 hours.
FAQ
What happens if I ignore a KYC update notice?
Per RBI rules, banks must maintain current KYC. If not updated, the bank may restrict debit transactions or freeze the account until KYC is completed.
Is Aadhaar-based e-KYC accepted at Ujjivan SFB?
Yes. Aadhaar OTP-based e-KYC is the quickest option and is accepted by Ujjivan SFB for online KYC updates.
Can I use any government ID for KYC or only Aadhaar?
Ujjivan SFB accepts Aadhaar, PAN, Passport, Voter ID, and Driving Licence. Aadhaar is preferred for digital processes due to OTP-based verification capability.
