1. Block via SBI Contact Centre (24×7)
Call any of these toll-free numbers using your registered mobile number:
- 1800‑1234
- 1800‑2100
- 1800‑11‑2211
- 1800‑425‑3800
- (From abroad or via landline) 080‑26599990
Navigate IVR menu: Press 0 → 1 to block your ATM/Debit card. Then enter the last 4 digits of your account or card number. A confirmation SMS will arrive once blocked.
2. Block via SMS
Send an SMS from your registered mobile number:
nginxCopyEditBLOCK <last 4 digits of your card number>
to 567676
You’ll receive an immediate confirmation SMS.
3. Via SBI Mobile App (YONO or YONO Lite)
- Login to the SBI YONO or YONO Lite app.
- Go to Services → Debit Card Hotlisting.
- Select your card, choose reason (Lost/Stolen), and confirm using OTP.
Your card is blocked instantly.
4. Using SBI Internet Banking
- Login to SBI net banking → Navigate to e‑Services → ATM Card Services → Block ATM Card.
- Select the card, choose reason, authenticate with OTP, and confirm.
Note: Once blocked online, it cannot be unblocked online.
Comparison Table
| Method | How to Use | Internet Required | Authentication | Immediate Block |
|---|---|---|---|---|
| Toll-Free Helpline | Call SBI 24×7 helpline & use IVR | No | Registered mobile & IVR | ✅ Yes |
| SMS Banking | Send BLOCK XXXX to 567676 | No | Registered mobile | ✅ Yes |
| YONO / YONO Lite App | Navigate to Debit Card Hotlisting | Yes | OTP & app login | ✅ Yes |
| Internet Banking (Online) | Block via Dashboard under e‑Services | Yes | OTP & transaction password | ✅ Yes |
Important Notes & Tips
- Only your registered mobile number can be used in all methods.
- Cancellation of a blocked card must be done via branch—it cannot be unblocked online.
- After blocking, request for replacement can be made via website or YONO app.
- If you’re reporting unauthorized electronic transactions, call:
- 1800‑11 1109 (toll-free) or 94491 12211 (mobile toll-free) or 080‑2659 9990 (landline/toll).
A formal complaint will be registered through the IVR system.
- 1800‑11 1109 (toll-free) or 94491 12211 (mobile toll-free) or 080‑2659 9990 (landline/toll).
Final Takeaway
- For urgent card blocks: call 1800‑1234, 1800‑11 2211, or 1800 425 3800 and follow IVR (Press 0 → 1).
- Prefer quick texting? Send
BLOCK <last 4 digits>to 567676. - Using smartphone? Use SBI YONO/YONO Lite app or internet banking to block instantly and securely.
- After blocking: opt for replacement via app, branch, or net banking—your old card cannot be reactivated.
