RBL Bank KYC Update Online: What You Need to Know

RBL Bank KYC Update Online: What You Need to Know

You can update your KYC with RBL Bank by submitting documents through the RBL MoBANK+ app, the net banking portal, or by visiting your nearest branch. Full KYC with biometric verification still requires a branch visit or a Video KYC session in most cases.

KYC Update via RBL MoBANK+

1. Log in to the RBL MoBANK+ app.
2. Go to Service Requests or My Profile.
3. Select KYC Update.
4. Upload a clear photo of your Aadhaar card (front and back) and a selfie.
5. Submit the form and wait for confirmation.

Video KYC Option

RBL Bank offers Video KYC for customers who cannot visit a branch. This is done over a live video call with a bank representative.

1. Log in to RBL MoBANK+ or net banking.
2. Look for the Video KYC option under services.
3. Schedule a session at your convenience.
4. Keep your original Aadhaar or PAN ready during the call.
5. The representative will verify your documents on the call.

KYC Update at Branch

For a seamless experience with full compliance, branch KYC is always accepted.

1. Visit your nearest RBL Bank branch.
2. Carry original documents: Aadhaar, PAN, and a passport-size photograph.
3. Fill in the KYC update form at the help desk.
4. Submit your documents and get an acknowledgement slip.

Documents Accepted for KYC

• Identity proof: Aadhaar, PAN, Passport, Voter ID, Driving Licence.
• Address proof: Aadhaar, utility bill (not older than 3 months), rental agreement.
• Photograph: Recent passport-size photo.

FAQ

Why does RBL Bank ask for KYC update?

As per RBI guidelines, banks must periodically re-verify customer details. If your KYC is outdated, your account may face restrictions on transactions until it is updated.

Can I do RBL Bank KYC update from home?

Yes, you can upload documents through RBL MoBANK+ or opt for a Video KYC session. However, biometric or in-person KYC may be required for certain account types or if documents have expired.

How long does RBL Bank KYC update take to process?

Digital KYC updates are typically verified within 2 to 5 working days. Branch submissions may take 1 to 3 working days after document submission.

Key Takeaways

• KYC can be updated via RBL MoBANK+, Video KYC, or branch visit.
• Aadhaar and PAN are the primary accepted documents.
• RBI mandates periodic KYC re-verification for all bank accounts.
• Branch KYC is the fallback for complex or biometric cases.
• Processing takes 1 to 5 working days depending on the method.