PNB Mobile Number Registration and Update Guide

PNB Mobile Number Registration and Update Guide

Your Punjab National Bank account needs a registered mobile number to receive OTPs for net banking, UPI transactions, and SMS alerts. If your number is not registered or you have changed your phone number, you can update it through PNB ONE app, net banking, ATM, or by visiting a branch. Here is how to do it in 2026.

How to Register Mobile Number Through PNB ONE App

This method works if you already have a PNB account with net banking access:

1. Download and open the PNB ONE app.
2. Log in with your user ID and MPIN.
3. Go to Profile and select Update Mobile Number.
4. Enter your new mobile number.
5. Verify with OTP sent to your old number (if accessible) or through net banking authentication.
6. Submit and the update is reflected immediately.

How to Update Mobile Number at PNB ATM

1. Visit any PNB ATM with your PNB debit card.
2. Insert your card and enter your PIN.
3. Select More Services and then Mobile Number Registration.
4. Enter your new 10-digit mobile number and confirm.
5. The ATM sends a confirmation and the number is updated within 24 hours.

Updating Mobile Number at a Branch

If you do not have access to your old registered number or debit card, visit your home branch:

1. Carry original Aadhaar card or PAN card for identity verification.
2. Fill out the KYC/Contact Update form available at the branch.
3. Submit with a self-attested photocopy of ID.
4. The bank processes the request within 1-2 working days.

Key Takeaways

• PNB mobile number can be updated through PNB ONE app, ATM, net banking, or branch visit.
• ATM-based update is available without a branch visit and processes within 24 hours.
• Branch visit is needed only if you have lost access to your old number and debit card.
• Keep your mobile number updated to ensure uninterrupted OTP delivery for all transactions.

Frequently Asked Questions

Can I register my mobile number in PNB without visiting a branch?

Yes. You can register or update your mobile number through the PNB ATM using your debit card and PIN, or through the PNB ONE app if you have net banking access.

How long does PNB take to update the mobile number?

ATM-based updates take up to 24 hours. App or net banking updates are usually instant. Branch-based updates take 1-2 working days.

What documents do I need to update mobile number at PNB branch?

Carry original Aadhaar card or PAN card along with a self-attested photocopy for identity verification at the branch.

What is the PNB ONE app and where can I download it?

PNB ONE is Punjab National Bank’s official mobile banking app available on Google Play Store and Apple App Store. It consolidates all PNB banking services in one application.