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PNB Account Opening Online: Complete Process

PNB Account Opening Online: Complete Process

Punjab National Bank allows you to open a savings account online through the PNB ONE app or the official PNB website using video KYC and Aadhaar-based verification. No branch visit is required. Here is the step-by-step process for 2026.

Eligibility for Online Account Opening

  • Indian resident, aged 18 years or above.
  • Valid Aadhaar card with mobile number linked to UIDAI.
  • Valid PAN card.
  • Functional smartphone with camera for video KYC.

Step-by-Step Online Account Opening Process

  1. Visit the PNB official website (pnbindia.in) or download the PNB ONE app.
  2. Click on Open Account Online.
  3. Enter your Aadhaar number and complete OTP verification from your Aadhaar-linked mobile number.
  4. Your personal details are auto-filled via UIDAI verification.
  5. Enter your PAN card number for tax linking (mandatory under Income Tax rules).
  6. Fill in additional details: nominee information, address preferences, account type.
  7. Schedule a video KYC call. A PNB representative will verify your face, signature, and documents over video.
  8. Once video KYC is completed, your account number is generated within a few hours.
  9. Set up your net banking credentials and download PNB ONE.

Types of Accounts Available Online

  • Regular Savings Account: Standard account with Rs 500-1000 MAB (varies by location).
  • Zero Balance Account (PMJDY-linked): No minimum balance; basic banking services.
  • Senior Citizen Account: Higher interest rates and additional benefits for those aged 60 and above.

Key Takeaways

  • PNB account can be opened 100% online using Aadhaar, PAN, and video KYC.
  • The process is available on pnbindia.in and the PNB ONE app.
  • Account number is generated within a few hours of successful video KYC.
  • Physical debit card is dispatched within 7-10 working days to your registered address.

Frequently Asked Questions

Can I open a PNB account online without an Aadhaar card?

Aadhaar is the primary document for digital account opening as it enables instant OTP-based verification. Without Aadhaar, you need to visit a branch with alternative KYC documents.

How long does PNB video KYC take?

The video KYC session typically takes 5-10 minutes. PNB representatives are available during banking hours, Monday to Saturday.

What is the minimum balance for a PNB savings account?

The minimum balance ranges from Rs 500 in rural areas to Rs 1,000 in semi-urban and Rs 2,000 in urban branches. Zero-balance PMJDY accounts are also available.

Can NRIs open a PNB account online?

No. The online account opening process is available for Indian residents only. NRIs need to visit a PNB branch or submit documents through the NRI services portal.

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