IndusInd Bank KYC Update Online: A Step-by-Step Guide
IndusInd Bank KYC Update Online: A Step-by-Step Guide
You can update your KYC at IndusInd Bank online through the IndusMobile app or net banking without visiting a branch in most cases. Video KYC (V-CIP) is also available for eligible customers who need full re-KYC.
Why KYC Update Is Required
The RBI mandates periodic KYC reviews for all bank accounts. If your KYC is outdated, certain transactions may get restricted. Common KYC updates include change of address, new PAN linkage, or fresh document submission after expiry.
How to Update KYC via IndusMobile App
- Open the IndusMobile app and log in.
- Go to Profile or My Account Settings.
- Select KYC Update or Update Documents.
- Upload a clear photo of your Aadhaar card (front and back) or PAN card.
- Complete the selfie verification if prompted.
- Submit. You will receive a confirmation SMS once processed.
Video KYC (V-CIP) Process
If a full re-KYC is needed (for example, after account dormancy), IndusInd Bank may offer Video Customer Identification Process (V-CIP).
- Click the V-CIP link sent to your registered email or mobile.
- Join the video call at the scheduled time with your original Aadhaar and PAN ready.
- The bank officer will verify your identity and documents on video.
- KYC is updated within 1 to 2 working days after the call.
KYC Update at Branch
For complex cases such as change of name or foreign national documentation, visit your home branch with original documents and self-attested photocopies. Carry your Aadhaar, PAN, and a recent passport-size photo.
Documents Typically Required
- Aadhaar card (for address and identity proof)
- PAN card (mandatory for full KYC)
- Passport-size photograph
- Additional address proof if Aadhaar address is outdated
FAQ
Can I do KYC update for IndusInd Bank completely online?
Yes, for most standard cases including address update and document refresh, KYC can be done online through the IndusMobile app or via the V-CIP video process. Branch visits are needed only for complex cases.
What happens if I do not update my KYC?
Failure to update KYC can result in temporary restrictions on debit and credit transactions. In rare cases, the account may be frozen until KYC is completed.
How long does it take for IndusInd Bank to process KYC update?
Online document submissions are usually processed within 2 to 5 working days. Video KYC results come within 1 to 2 working days after the call.
Key Takeaways
- KYC can be updated online via IndusMobile app or Video KYC (V-CIP).
- Keep Aadhaar and PAN ready before starting the process.
- Branch visits are required only for name changes or complex documentation.
- For help, call 1860-500-5004.
