IndusInd Bank KYC – Process, Documents & Update Guide (2026)
IndusInd Bank KYC is required to open an account, continue banking services, and comply with RBI guidelines. Customers can complete or update KYC online or by visiting a branch, depending on eligibility.
Quick Summary
- KYC mandatory: Yes (as per RBI)
- Modes: Online (Video KYC / digital) or branch visit
- Documents: PAN + Aadhaar (commonly)
- Time required: 5–15 minutes (online)
What Is KYC in IndusInd Bank?
KYC (Know Your Customer) is the process of verifying your identity and address. IndusInd Bank uses KYC to:
- Prevent fraud
- Ensure account security
- Meet RBI compliance requirements
Documents Required for IndusInd Bank KYC
Commonly Accepted Documents
- PAN card (mandatory in most cases)
- Aadhaar card (for identity & address)
Other Documents (If Asked)
- Passport
- Voter ID
- Driving licence
- Recent passport-size photograph
Documents required may vary by account type and customer profile.
IndusInd Bank KYC Update Methods
Online / Video KYC (If Eligible)
Many customers can complete KYC digitally.
Steps:
- Open IndusInd Bank mobile app or official website
- Login using customer ID / registered mobile number
- Select KYC Update / Video KYC
- Upload PAN & Aadhaar details
- Complete live video verification
- Submit and wait for confirmation
KYC is usually updated within 24–48 hours.
Branch Visit KYC (Offline)
If online KYC is not available:
Steps:
- Visit your nearest IndusInd Bank branch
- Ask for KYC update form
- Submit self-attested copies of documents
- Show originals for verification
- Collect acknowledgement slip
When Is IndusInd Bank KYC Required?
- New account opening
- Periodic KYC update
- Change in address, name, or mobile number
- RBI compliance alerts from the bank
How to Check KYC Status
- Login to IndusInd Bank net/mobile banking
- Check SMS or email alerts from the bank
- Confirm with your home branch
Common Issues & Troubleshooting
KYC Pending for Long Time?
- Ensure documents are clear and valid
- PAN must be linked correctly
- Contact customer care or visit branch
KYC Expired or Incomplete?
- Banking services like debit card or transfers may be restricted until KYC is completed
Security Tips
- Do KYC only through official IndusInd Bank channels
- Never share OTP, passwords, or CVV
- Avoid sending documents via unofficial WhatsApp numbers
FAQs
Q. Is Aadhaar mandatory for IndusInd Bank KYC?
A. Aadhaar is commonly used, but other valid documents may be accepted.
Q. Can I update KYC without visiting branch?
A. Yes, if online or Video KYC option is available for your account.
Q. How often is KYC required?
A. As per RBI norms, periodic updates may be required based on customer risk category.
Conclusion
IndusInd Bank KYC is a simple and mandatory process to keep your account active and secure. With options like online and Video KYC, most customers can complete it quickly without visiting a branch. Always respond to KYC update alerts to avoid service restrictions.
