IndusInd Bank Customer Care Number and Support Options

IndusInd Bank Customer Care Number and Support Options

The IndusInd Bank customer care number is 1860-500-5004, available 24 hours a day, 7 days a week. You can call this number for account queries, card issues, transaction disputes, and general banking assistance.

All IndusInd Bank Customer Support Channels

Phone Banking

• Toll-free (BSNL/MTNL): 1800-209-0061
• Standard rate: 1860-500-5004
• Available 24×7 for all queries including fraud reporting, card blocking, and account-related help.

Email Support

Write to [email protected] for non-urgent queries. Responses are typically provided within 2 to 3 working days.

IndusMobile App

Use the in-app chat or raise a service request directly through the IndusMobile app. This is the fastest channel for account-specific help.

Net Banking

Log in at indusind.com and use the Service Requests section to raise complaints or update details without calling.

Branch Visit

For complex requests such as KYC updates, loan applications, or legal matters, a branch visit may be required. Locate your nearest branch using the branch locator on indusind.com.

WhatsApp Banking

Send Hi to +91-9267-92-6789 to access IndusInd Bank services on WhatsApp.

Escalation: If Your Issue Is Not Resolved

1. First, contact customer care at 1860-500-5004.
2. If unresolved, escalate to the Nodal Officer via the contact details on indusind.com.
3. If still unresolved within 30 days, file a complaint on the RBI Integrated Ombudsman portal at cms.rbi.org.in.

For Emergencies: Card Blocking

To block a lost or stolen debit or credit card immediately, call 1860-500-5004 or block the card instantly through the IndusMobile app under Card Management.

FAQ

Is the IndusInd Bank customer care number toll-free?

1800-209-0061 is toll-free for BSNL and MTNL users. The number 1860-500-5004 is a standard-rate number, meaning regular call charges apply based on your mobile plan.

Can I report fraud on the IndusInd Bank customer care helpline?

Yes. Call 1860-500-5004 immediately to report unauthorized transactions or card fraud. The team can freeze your account or block your card on the spot.

What is the IndusInd Bank email address for complaints?

You can email IndusInd Bank at [email protected] for complaints and general queries.

Key Takeaways

• Main customer care number: 1860-500-5004, available 24×7.
• Toll-free number for BSNL/MTNL: 1800-209-0061.
• Use the IndusMobile app for fastest self-service resolution.
• For unresolved grievances, escalate to the RBI Ombudsman at cms.rbi.org.in.