Indian Bank offers a “Green PIN” feature to generate or reset your 4-digit ATM/debit card PIN using multiple secure channels. No branch visit required!
1. Generate PIN at an Indian Bank ATM
- Insert your Indian Bank debit card at any Indian Bank ATM.
- Choose your preferred language, then select Generate/Set PIN → Generate OTP.
- Enter and confirm your account number. Then confirm the displayed details (name, masked number).
- Receive OTP on your registered mobile number.
- Reinsert the card, go to Set PIN, enter the OTP, then choose and confirm your 4-digit PIN.
- ATM will print a receipt confirming successful PIN setup.
2. OTP via SMS followed by ATM PIN Set
- From your registered mobile number, send: nginxCopyEdit
PIN <last 4 digits of card> <last 4 digits of account no>to the bank’s SMS service. - You’ll receive an OTP valid for 48 hours, usable at any Indian Bank ATM.
- Visit the ATM → use Generate OTP and then Set PIN using the OTP like in the ATM method to choose your new PIN.
3. Via Mobile Banking App (IndSMART)
- Open the IndSMART mobile app and log in.
- Navigate to Card Services → Set Debit Card PIN.
- Enter your debit card’s expiry date (MM/YY) and request OTP.
- Receive the OTP on your registered mobile, enter it in the app.
- Create and confirm your new 4-digit PIN—activated instantly.
4. Through Internet Banking (Indian Bank Portal)
- Login to your Internet Banking account.
- Go to Options → Debit Card Services → Change ATM PIN.
- Select your account and card, enter card expiry date.
- Click Generate Green PIN; you receive OTP on registered mobile.
- Enter OTP and submit to set your new 4-digit PIN.
5. Via Phone Banking (IVR)
- Call the toll-free numbers: 1800-425-00000 or 1800-425-4422 from registered mobile.
- Choose Debit Card Services → Register ATM PIN option.
- Enter your debit card number, expiry date, account number, date of birth.
- Redial IVR → choose option to set PIN → enter card CVV.
- Choose and confirm a 4-digit PIN; confirmation will arrive via SMS.
At-a-Glance Method Comparison
| Method | Internet Required | OTP Required | PIN Set | Best For |
|---|---|---|---|---|
| ATM | No | Yes (OTP) | At ATM | Offline users |
| SMS + ATM | No | Yes (SMS OTP) | At ATM | Quick for mobile users |
| Mobile App (IndSMART) | Yes | Yes | In App | App users |
| Internet Banking | Yes | Yes | In Portal | Desktop users |
| Phone Banking (IVR) | No | Yes | Call | Voice-guided users |
Security Tips & FAQs
- PIN length: Always 4 digits. This follows the global convention per ISO standards.
- No service fee: Generation or reset via official channels is free.
- Keep your registered mobile number active, as OTPs are mandatory.
- Choose a strong PIN—avoid birthdays, repetitive digits, or common patterns.
- Do not share your OTP, CVV, or PIN with anyone—including callers claiming to be bank agents.
Final Checklist
- Choose a method that suits your preference (ATM, app, SMS, net banking, IVR)
- Ensure mobile number is linked and active
- Obtain OTP via chosen method
- Generate and confirm a new 4-digit PIN
- Confirm successful setup via receipt or SMS
