IDFC First Bank Video KYC – Online KYC Process Explained (2026)
IDFC First Bank Video KYC is a paperless, online identity verification process that allows you to complete KYC from home using your mobile or laptop. It is commonly used while opening a savings account, salary account, or fixed deposit with IDFC First Bank.
Quick Summary
- Bank: IDFC First Bank
- Process: Video-based KYC (VKYC)
- Mode: Online (mobile or laptop)
- Time taken: 5–10 minutes (typically)
- Availability: 24×7 (agent availability may vary)
- Documents: PAN + Aadhaar
What Is IDFC Video KYC?
Video KYC is a RBI-approved digital verification method where a bank official verifies your identity through a live video call. There is no need to visit a branch or submit physical documents.
IDFC First Bank uses Video KYC for:
- New savings account opening
- Zero-balance / digital accounts
- Fixed deposit & other digital products
Documents Required for IDFC Video KYC
Keep the following ready before starting:
- PAN card (mandatory)
- Aadhaar card (for address verification)
- Smartphone / laptop with camera & mic
- Stable internet connection
Mobile number must be linked with Aadhaar for OTP verification.
How to Complete IDFC Video KYC (Step-by-Step)
Step 1: Start Account Opening
- Visit the IDFC First Bank official website or app
- Select Open Savings Account (or relevant product)
- Enter basic details and verify mobile number with OTP
Step 2: Schedule or Start Video KYC
- Choose Video KYC as the verification method
- You may be connected instantly or asked to schedule a call
Step 3: Live Video Verification
During the video call, the bank official will:
- Verify your PAN card (shown on camera)
- Ask basic questions (name, DOB, location)
- Capture your live photo
- Confirm your address details
The process is recorded for security purposes.
Step 4: KYC Completion
- Once verified, KYC status is updated
- Account is usually activated within 24–48 hours
Important Rules for IDFC Video KYC
- You must be physically present in India during the call
- Face should be clearly visible (no mask / cap)
- Original PAN card must be shown
- Background should be clear and well-lit
Common Problems & Solutions
Video KYC Failed?
- Poor internet connection
- Camera or mic not working
- PAN details mismatch
Solution: Restart the process or reschedule the call.
Video KYC Pending?
- Agent not available
- Verification under review
Solution: Wait for confirmation or check status in the app.
Advantages of IDFC Video KYC
- No branch visit required
- Completely paperless
- Fast account activation
- RBI-compliant & secure
FAQs on IDFC Video KYC
Is IDFC Video KYC mandatory?
A. Yes, for fully digital account opening.
Is Video KYC safe?
A. Yes, it follows RBI guidelines and is securely recorded.
Can Video KYC be done on mobile?
A. Yes, mobile phones are fully supported.
What if I miss the Video KYC call?
A. You can reschedule the call from the app or link.
Conclusion
IDFC First Bank Video KYC makes account opening quick, easy, and fully online. With minimal documents and a short video call, you can complete KYC from anywhere in India without visiting a branch.
