IDFC First Bank Mobile Number Registration and Update

IDFC First Bank Mobile Number Registration and Update

You can update or register your mobile number with IDFC First Bank through the IDFC FIRST Bank app, net banking, or by visiting a branch. Keeping your number updated is essential for OTPs, alerts, and balance enquiry services.

Update Mobile Number via IDFC FIRST Bank App

1. Log in to the IDFC FIRST Bank app.
2. Go to Profile or My Account settings.
3. Tap Update Mobile Number.
4. Enter your new mobile number.
5. Verify using the OTP sent to your old or new number as prompted.
6. Confirm the change.

Update via Net Banking

1. Log in to IDFC First Bank net banking.
2. Go to Service Requests or Profile Settings.
3. Select Update Contact Details.
4. Enter your new mobile number and authenticate with OTP.

Update at Branch

If you no longer have access to your old registered number, a branch visit is the safest option.

1. Visit your nearest IDFC First Bank branch with a valid government-issued photo ID (Aadhaar, PAN, or Passport).
2. Fill out a mobile number change request form.
3. Submit the form to the branch officer. The update is processed within 1 to 2 working days.

Why Your Registered Mobile Number Matters

• All transaction OTPs are sent to this number.
• Missed call balance enquiry and SMS banking only work with the registered number.
• UPI registration also depends on having the correct mobile number linked to your account.

Key Takeaways

• Mobile number updates are possible via the app, net banking, or branch.
• Branch update is mandatory if you have lost access to your old registered number.
• Carry valid ID proof for branch-based updates.
• Processing time is typically 1 to 2 working days.

FAQ

Can I register two mobile numbers with IDFC First Bank?

IDFC First Bank allows one primary registered mobile number per account. Contact customer care or visit a branch to understand options for secondary contact numbers.

Will my UPI also get updated when I change my mobile number?

No, they are separate. After updating your mobile number with the bank, you will need to re-register your UPI ID using the new number in your UPI app.

How long does the mobile number update take?

Updates made through the app or net banking are usually instant or take a few hours. Branch requests are processed within 1 to 2 working days.