ICICI Mobile Number Registration and Update Guide

How to Register or Update Mobile Number in ICICI Bank

Your mobile number registered with ICICI Bank is critical for receiving OTPs, transaction alerts, and accessing iMobile Pay and net banking. You can register or update your ICICI mobile number through iMobile Pay, net banking, ATM, or by visiting a branch.

Method 1: Update via ICICI Net Banking

1. Log in to icicibank.com with your Customer ID and password.
2. Go to My Profile or Account Details.
3. Click Update Mobile Number.
4. Enter the new mobile number.
5. OTP is sent to your existing registered mobile for verification.
6. Enter OTP and confirm. The new number is updated immediately.

Method 2: Update via iMobile Pay App

1. Open iMobile Pay and log in.
2. Tap Profile in the menu.
3. Select Update Mobile Number.
4. Enter new mobile number and authenticate via OTP on current registered number.
5. Confirm and update.

Method 3: Update via ICICI ATM

1. Visit any ICICI Bank ATM.
2. Insert debit card, enter PIN.
3. Select Mobile Number Registration under More Options or Services.
4. Enter new mobile number and confirm.
5. Update reflects within 24 to 48 hours.

Method 4: Branch Visit (For Lost Number)

If you no longer have access to your existing registered mobile number, visit the nearest ICICI Bank branch with your original Aadhaar card, PAN card, and a signed account update request letter. The branch updates the number within 2 to 3 working days after identity verification.

Key Takeaways

• ICICI net banking and iMobile Pay allow self-service mobile number updates with OTP verification.
• ATM-based mobile number update takes 24 to 48 hours to reflect.
• Lost mobile number changes require a branch visit with identity documents.
• Keep your mobile number updated to avoid losing access to OTPs and iMobile Pay.
• ICICI sends confirmation SMS to both old and new numbers after update.

Frequently Asked Questions

Can I update my ICICI mobile number online if I have a new SIM with the same number?

If the number is the same but with a new SIM, the online process works normally since the number has not changed. OTPs will be received on the new SIM with the same number.

How long does ICICI mobile number update take at the branch?

Branch updates typically take 2 to 3 working days. You will receive a confirmation SMS on the new number once updated.

What documents do I need to update ICICI mobile number at the branch?

You need original Aadhaar card, PAN card, and a signed ICICI account maintenance request form. The form is available at the branch counter.

Will my iMobile Pay access be affected after mobile number update?

After updating your mobile number with ICICI Bank, you may need to re-register iMobile Pay with the new mobile number. Download iMobile Pay and follow the registration steps using the new SIM card in your device.

Is there a charge for ICICI mobile number update?

No, updating your registered mobile number with ICICI Bank is free across all channels including net banking, iMobile Pay, ATM, and branch.