ICICI Bank ATM PIN Generation – Step-by-Step Guide (2025)

ICICI Bank makes it quick and secure to create or reset a 4-digit ATM/Debit Card PIN using multiple channels: online, mobile app, ATM, or phone banking. Here’s how to proceed:

1. Internet Banking (AxisNet) Method

  • Log in to ICICI Internet Banking with your User ID and Password.
  • Navigate to Cards and Loans → Debit/ATM Card → Generate PIN.
  • Select your debit card, enter CVV and grid values on the back of the card.
  • Click Generate OTP, enter the OTP received on your registered mobile.
  • Set and confirm your new 4-digit PIN.
  • You’ll receive SMS confirmation immediately.

2. iMobile / ICICI Mobile App (ai1) Method

  • Open the iMobile (ICICI) app, log in via User ID or mobile credentials.
  • Navigate to Services → Card Services → Generate Debit Card PIN.
  • Choose your account and card, enter the CVV.
  • Enter your desired 4-digit PIN, re-enter to confirm, and submit.
  • OTP validation completes the process. You’ll receive an SMS confirmation.

3. At Any ICICI Bank ATM

  • Insert your debit card and select ‘Generate ATM PIN’ → then ‘Create / Change PIN’.
  • Enter the OTP sent to your registered mobile.
  • Enter and confirm your new 4-digit PIN at the ATM.
  • A confirmation message follows.

4. Customer Care (Phone-Based Option)

  • Call ICICI’s toll-free number (1800‑1080) from your registered mobile.
  • Follow prompts: choose Generate Debit Card PIN.
  • Provide your debit card number, expiry date, CVV, and DOB.
  • Enter your desired PIN twice when prompted.
  • You’ll receive instant confirmation via SMS.

Compare Methods – Quick Table

MethodRequires InternetHow It WorksBest For
Internet BankingYesOTP + grid + CVV + set PINDesktop or laptop users
Mobile App (iMobile)YesApp + CVV + OTP + set PINMobile-first users
ATMNoOTP sent → set PIN at ATMOffline or quick in-branch setup
Customer CareNoCall + details input + set PINUsers preferring voice-guided help

Key Details & Security Tips

  • PIN length: 4 digits only.
  • Only active debit cards with a registered Indian mobile number are eligible.
  • OTP is sent to the registered mobile and required within the session.
  • No charges—ICICI does not levy any fee for PIN generation or reset via online, app, ATM, or phone.
  • Valid attempts: Typically three tries to enter correct OTP/PIN before temporary lock.
  • Security tips:
    • Choose a strong PIN (avoid birthdays, sequential numbers).
    • Do not share OTP, PIN, or card details with anyone.
    • Prefer official channels: ICICI app, website, ATM, or customer care.

Final Checklist

  1. Choose your preferred method: App, Online Banking, ATM, or Phone.
  2. Keep your debit card and registered mobile handy.
  3. Validate via OTP and CVV (for online/app methods).
  4. Set and confirm a new 4-digit PIN securely.
  5. Look for the confirmation SMS—your new PIN is ready for use.