ICICI Bank makes it quick and secure to create or reset a 4-digit ATM/Debit Card PIN using multiple channels: online, mobile app, ATM, or phone banking. Here’s how to proceed:
1. Internet Banking (AxisNet) Method
- Log in to ICICI Internet Banking with your User ID and Password.
- Navigate to Cards and Loans → Debit/ATM Card → Generate PIN.
- Select your debit card, enter CVV and grid values on the back of the card.
- Click Generate OTP, enter the OTP received on your registered mobile.
- Set and confirm your new 4-digit PIN.
- You’ll receive SMS confirmation immediately.
2. iMobile / ICICI Mobile App (ai1) Method
- Open the iMobile (ICICI) app, log in via User ID or mobile credentials.
- Navigate to Services → Card Services → Generate Debit Card PIN.
- Choose your account and card, enter the CVV.
- Enter your desired 4-digit PIN, re-enter to confirm, and submit.
- OTP validation completes the process. You’ll receive an SMS confirmation.
3. At Any ICICI Bank ATM
- Insert your debit card and select ‘Generate ATM PIN’ → then ‘Create / Change PIN’.
- Enter the OTP sent to your registered mobile.
- Enter and confirm your new 4-digit PIN at the ATM.
- A confirmation message follows.
4. Customer Care (Phone-Based Option)
- Call ICICI’s toll-free number (1800‑1080) from your registered mobile.
- Follow prompts: choose Generate Debit Card PIN.
- Provide your debit card number, expiry date, CVV, and DOB.
- Enter your desired PIN twice when prompted.
- You’ll receive instant confirmation via SMS.
Compare Methods – Quick Table
| Method | Requires Internet | How It Works | Best For |
|---|---|---|---|
| Internet Banking | Yes | OTP + grid + CVV + set PIN | Desktop or laptop users |
| Mobile App (iMobile) | Yes | App + CVV + OTP + set PIN | Mobile-first users |
| ATM | No | OTP sent → set PIN at ATM | Offline or quick in-branch setup |
| Customer Care | No | Call + details input + set PIN | Users preferring voice-guided help |
Key Details & Security Tips
- PIN length: 4 digits only.
- Only active debit cards with a registered Indian mobile number are eligible.
- OTP is sent to the registered mobile and required within the session.
- No charges—ICICI does not levy any fee for PIN generation or reset via online, app, ATM, or phone.
- Valid attempts: Typically three tries to enter correct OTP/PIN before temporary lock.
- Security tips:
- Choose a strong PIN (avoid birthdays, sequential numbers).
- Do not share OTP, PIN, or card details with anyone.
- Prefer official channels: ICICI app, website, ATM, or customer care.
Final Checklist
- Choose your preferred method: App, Online Banking, ATM, or Phone.
- Keep your debit card and registered mobile handy.
- Validate via OTP and CVV (for online/app methods).
- Set and confirm a new 4-digit PIN securely.
- Look for the confirmation SMS—your new PIN is ready for use.
