How to Open a Citibank Account in India (2026 – Important Update)
You cannot open a new Citibank savings account in India anymore.
Citibank has exited retail banking in India, and all existing consumer banking accounts have been migrated to Axis Bank.
Quick Summary
- Citibank retail banking in India: Closed
- Existing Citi accounts: Moved to Axis Bank
- New account option: Open an Axis Bank account
- Citi still operates in India: Corporate & institutional banking only
What Happened to Citibank in India?
Citibank decided to exit retail banking (savings accounts, credit cards, personal loans) in India.
As a result:
- Citi savings & current accounts were transferred to Axis Bank
- Citi credit cards are now serviced by Axis Bank
- No new Citibank accounts can be opened by individuals
Can You Still Open a Citibank Account?
For Individuals (Savings/Current Account)
No. Citibank does not open new retail bank accounts in India.
For Companies / Institutions
Citibank still offers:
- Corporate banking
- Investment banking
- Institutional services
This is not applicable for personal savings accounts.
Alternative: How to Open an Axis Bank Account (Citi Replacement)
If you wanted a Citibank account earlier, Axis Bank is now the practical alternative.
Steps to Open Axis Bank Savings Account
- Visit Axis Bank website or mobile app
- Choose Savings Account
- Enter mobile number and basic details
- Complete Video KYC using PAN & Aadhaar
- Account is opened online in most cases
- Debit card is delivered to your address
Many former Citi features are now available under Axis Bank plans.
What If You Were an Existing Citibank Customer?
- Your account is now an Axis Bank account
- Login via Axis Bank mobile app / net banking
- Old Citi relationship benefits may continue as per Axis policy
FAQs
Q. Can I open a Citibank account online in India?
A. No. Citibank retail accounts are no longer available.
Q. Is Citibank completely closed in India?
A. No. Only retail banking is closed. Corporate banking continues.
Q. Which bank replaced Citibank in India?
A. Axis Bank took over Citi’s consumer banking business.
Conclusion
You cannot open a new Citibank account in India in 2026. Citibank has exited retail banking, and all personal banking services are now handled by Axis Bank. If you’re looking for a similar banking experience, opening an Axis Bank savings account is the right option today.
