Lost your ICICI Bank ATM card or noticed suspicious activity? Don’t wait — block it immediately to protect your account from fraud or misuse.
ICICI Bank offers multiple quick ways to block your ATM/debit card, 24×7. Here’s how to do it step by step.
Ways to Block Your ICICI Bank ATM Card
Method | How to Block | Availability |
---|---|---|
📱 iMobile Pay App | Use “Card Services” → Block Card | 24×7 |
💻 Net Banking | Use “Block ATM/Debit Card” under Services | 24×7 |
☎️ Customer Care | Call 1860 120 7777 (IVR or live agent) | 24×7 |
📩 SMS | Send BLOCK <last 4 digits> to 9215676766 | 24×7 |
🏦 Branch Visit | Visit with valid ID proof | Business hours |
Method 1: Block via iMobile Pay App
- Open the iMobile Pay app
- Log in using PIN, fingerprint, or Face ID
- Tap on “Services” → “Card Services”
- Select your debit card
- Choose “Block” and confirm
You’ll get a confirmation SMS immediately.
Method 2: Block via Internet Banking
- Go to https://www.icicibank.com
- Log in to your account
- Navigate to “Customer Services”
- Click on “Block ATM/Debit Card”
- Choose your card and confirm
🔐 You may be asked to verify via OTP.
Method 3: Block via ICICI Customer Care
- Call: 1860 120 7777 (Available 24×7)
- Follow the IVR menu:
- Select language
- Choose “Card Services”
- Choose option to block your card
📌 Keep your account number or registered mobile number ready.
Method 4: Block via SMS
From your registered mobile number, send:
php-templateCopyEditBLOCK <Last 4 digits of card>
Send to: 📲 9215676766
📌 Example: BLOCK 1234
You’ll receive an SMS confirmation once the card is successfully blocked.
Method 5: Block Card at a Branch
If digital options aren’t available, visit your nearest ICICI Bank branch with:
- Valid ID proof (Aadhaar, PAN, etc.)
- A written request to block your ATM card
Processing is done during working hours.
Requesting a Replacement Card
Once your card is blocked, you can apply for a new debit card via:
- iMobile Pay app
- Internet banking
- Customer care
- ICICI branch
📦 Delivery typically takes 5–7 business days.
💳 Remember to update your UPI, auto-debit mandates, and wallet links once you get your new card.
FAQs
Q1: Can I unblock my ICICI ATM card after blocking it?
A. No. Once a card is blocked, it cannot be reactivated. You must apply for a new one.
Q2: Is there a charge for blocking or replacing a card?
A. No. Once a card is blocked, it cannot be reactivated. You must apply for a new one.
Q3: Will my UPI or auto-debits stop working?
A. Yes. If they’re linked to the blocked card, they will stop. You’ll need to set them up again with your new card.
Key Takeaways
- Block your ICICI ATM card via iMobile Pay, net banking, SMS, or customer care
- Blocking is free and works instantly
- A new card can be ordered online or from a branch
- Always act fast to prevent unauthorized transactions