Lost your Axis Bank debit card or spotted unauthorized activity? Don’t wait — blocking your ATM card immediately is the safest way to protect your money.
Axis Bank offers several 24×7 card-blocking options — including SMS, mobile app, customer care, and internet banking.
Ways to Block Your Axis Bank Debit Card
Method | Action | Availability |
---|---|---|
📱 Axis Mobile App | Block via Card Services | 24×7 |
💻 Internet Banking | Block instantly under “My Cards” | 24×7 |
📩 SMS | Send BLOCK <last 4 digits> to 56161600 | 24×7 |
☎️ Customer Care | Call 1860 419 5555 / 1860 500 5555 | 24×7 |
🏦 Branch Visit | Visit and submit a request | Business hours |
Method 1: Block via Axis Mobile App
- Open Axis Mobile and log in
- Tap “Cards” → “Debit Cards”
- Choose the card you want to block
- Tap “Block Card” → Confirm with OTP or mPIN
✅ Works instantly. You’ll get a confirmation SMS.
Method 2: Block via Internet Banking
- Visit https://www.axisbank.com
- Log in to your net banking account
- Go to “My Cards”
- Select your debit card
- Choose “Block Card” → Confirm using OTP
Method 3: Block via SMS
Send an SMS from your registered mobile number:
php-templateCopyEditBLOCK <space> Last 4 digits of card
Send to: 56161600 (Standard SMS charges apply)
📌 Example: BLOCK 1234
Method 4: Block via Customer Care
Call Axis Bank’s toll-free number:
📞 1860 419 5555 or 1860 500 5555
- Follow IVR prompts or speak to a customer executive
- Provide your account or card details for verification
- Your card will be instantly blocked
Method 5: Block Card at Axis Bank Branch
- Visit your nearest Axis Bank branch
- Carry a valid photo ID
- Request to block your card
- Submit a written request (if required)
How to Apply for a Replacement Card
Once blocked, request a new debit card through:
- Axis Mobile app
- Internet banking
- Customer care
- Branch visit
🕒 Delivery time: 5–7 working days
💲 Replacement fees may apply (₹200–₹300 + GST)
FAQs
Q1: Can I unblock my Axis ATM card?
A. No. Once blocked, the card cannot be unblocked. You’ll need a replacement.
Q2: Will my UPI/auto-debits work?
A. No. If your card is blocked, UPI and any services linked to the card will stop working until you register a new one.
Q3: What happens after I block the card?
A. You’ll receive a confirmation SMS, and all card-based transactions will be blocked immediately.
Q4: Is there a fee to block the card?
A. Blocking is free. You may be charged for the replacement card.
Key Takeaways
- Block your Axis Bank ATM card instantly via app, net banking, SMS, or call
- Works 24×7 from your registered mobile number
- Once blocked, apply for a replacement card right away
- Protect yourself from fraud by acting immediately