An HDFC FASTag statement shows all toll transactions, wallet recharges, refunds, and deductions made using your FASTag. It’s useful for tracking travel expenses, reimbursements, and resolving wrong toll charges.
Here’s a simple, step-by-step guide to check and download your HDFC FASTag statement.
Quick Summary
- Statement shows: Toll deductions, recharges, date & plaza details
- Available via: FASTag portal, mobile app, email, customer care
- Formats: On-screen view or downloadable statement
- Best for: Expense tracking, disputes, reimbursements
What Is an HDFC FASTag Statement?
It is a transaction record linked to your FASTag wallet, showing:
- Date & time of toll transaction
- Toll plaza name
- Vehicle number
- Amount debited or credited
- Wallet balance after transaction
- Recharge details
How to Check HDFC FASTag Statement (Step-by-Step)
Method 1: Via HDFC FASTag Portal
- Visit the HDFC FASTag customer portal
- Log in using:
- Registered mobile number
- Vehicle number / Wallet ID
- Go to Transaction History / Statement
- Select the required date range
- View or download the statement
Method 2: Using HDFC FASTag Mobile App
- Open the HDFC FASTag app
- Log in with your registered mobile number
- Tap on Transaction History
- Choose the date range to view transactions
This is the quickest method for recent toll details.
Method 3: Statement via Email
- Some users receive monthly FASTag statements on their registered email ID
- You can also request a statement through customer support
Availability may vary based on account settings.
Method 4: Through Customer Care
If you cannot access the app or portal:
- Contact HDFC FASTag customer care
- Provide your vehicle number or wallet ID
- Request the required statement period
Date Range Available for FASTag Statement
- Recent transactions: Usually available instantly
- Older transactions: May depend on account history
- Long-period statements: Best downloaded via the portal
Common FASTag Statement Issues & Solutions
Transaction Missing in Statement?
- Toll updates may take a few hours
- Check again after some time
- Ensure correct vehicle/FASTag is selected
Wrong Toll Charge?
- Raise a dispute directly from the FASTag portal/app
- Attach transaction details and date
- Refunds are processed if the claim is valid
Unable to Download Statement?
- Try a different browser or app update
- Clear cache or re-login
- Contact customer care if the issue continues
Security Tips
- Do not share your FASTag login OTP
- Check statements regularly for unknown charges
- Keep vehicle number and mobile number updated
- Raise disputes immediately for incorrect toll deductions
FAQs – HDFC FASTag Statement
Q1. Can I download HDFC FASTag statement in PDF?
A. Yes, statements can usually be viewed and downloaded from the FASTag portal.
Q2. How often should I check my FASTag statement?
A. Ideally after long trips or once a month.
Q3. Does FASTag statement show recharge history?
A. Yes, both toll deductions and wallet recharges are shown.
Q4. Can I use FASTag statement for office reimbursement?
A. Yes, it is commonly accepted for travel and fuel reimbursements.
Conclusion
An HDFC FASTag statement helps you stay in control of your toll expenses and quickly identify incorrect charges. You can easily check or download it using the FASTag portal or mobile app, making it convenient for both personal and professional use.
