Fino Payments Bank KYC Update: Process and Documents Guide

How to Update KYC for Fino Payments Bank

You can update your Fino Payments Bank KYC through the BPay app using Aadhaar-based e-KYC or by visiting a nearby Fino Mitra merchant point for in-person biometric verification. KYC is required to unlock the full deposit limit of Rs 2 lakh and access all account features.

Why KYC Update is Required

• Minimum KYC accounts have restricted deposit and transaction limits.
• Full KYC enables the maximum balance of Rs 2 lakh as per RBI.
• Periodic re-KYC may be required by Fino Payments Bank to maintain compliance.
• KYC is mandatory under RBI and PMLA (Prevention of Money Laundering Act) guidelines.

Method 1: KYC via BPay App (e-KYC)

1. Open the BPay by Fino app and log in.
2. Go to Profile or KYC Update.
3. Select Complete e-KYC.
4. Enter your Aadhaar number.
5. An OTP will be sent to your Aadhaar-linked mobile number.
6. Enter the OTP to verify.
7. Your KYC details are fetched from UIDAI and updated instantly.

Method 2: KYC at Fino Mitra Point

1. Visit your nearest Fino Mitra merchant point.
2. Carry your original Aadhaar card and PAN card.
3. The Fino Mitra will complete biometric KYC using your Aadhaar fingerprint.
4. KYC is completed on the spot.

Documents Required

• Aadhaar card (mandatory)
• PAN card (for deposits above Rs 50,000)

Key Takeaways

• e-KYC via BPay app is instant when Aadhaar is linked to your mobile.
• Fino Mitra biometric KYC is best if your Aadhaar OTP does not work.
• KYC update is completely free of charge.
• Full KYC enables the Rs 2 lakh maximum deposit limit.

Frequently Asked Questions

How long does Fino Payments Bank KYC take?

e-KYC via app is instant. In-person KYC at a Fino Mitra is completed on the spot during your visit.

What happens if I do not complete KYC?

Your account will operate with limited deposit and transaction capabilities. You may also face account suspension after a certain period.

Can I do KYC without an Aadhaar card?

Aadhaar is the primary KYC document for Fino Payments Bank. Contact Fino customer care at 1860-267-4000 for alternatives.

Is biometric KYC available at all Fino Mitra points?

Most active Fino Mitra points have biometric KYC capability. Confirm availability before visiting by calling Fino customer care.

Do I need to pay for KYC at a Fino Mitra?

No. KYC update is free for all Fino Payments Bank customers, whether done via app or at a Mitra point.