Fino Payments Bank Account Opening: Process and Documents
How to Open a Fino Payments Bank Account
You can open a Fino Payments Bank account at a nearby Fino merchant point (Fino Mitra) or through the BPay app using Aadhaar-based e-KYC. Fino Payments Bank is an RBI-regulated payments bank that primarily serves rural and semi-urban customers through its extensive merchant network across India.
Eligibility Criteria
- Indian citizen aged 18 years or above.
- Valid Aadhaar card (linked to mobile number for e-KYC).
- PAN card required for deposits above Rs 50,000.
- Maximum balance allowed: Rs 2 lakh as per RBI regulations.
Method 1: Account Opening at Fino Merchant Point
- Locate your nearest Fino Mitra (merchant point) using the BPay app or by calling 1860-267-4000.
- Visit the merchant with your Aadhaar card and PAN card.
- The merchant will complete your Aadhaar biometric KYC on their device.
- Your account is opened instantly and linked to your mobile number.
- You will receive an SMS confirmation with your account details.
Method 2: Account Opening via BPay App
- Download the BPay by Fino app from the Play Store or App Store.
- Open the app and tap on Open Account.
- Enter your mobile number and complete OTP verification.
- Enter your Aadhaar number and complete e-KYC via OTP.
- Provide PAN card details.
- Set your MPIN and your account is activated.
Documents Required
- Aadhaar card
- PAN card (for amounts above Rs 50,000)
Key Takeaways
- Account opening is free of charge.
- Zero minimum balance required.
- Fino Payments Bank cannot offer loans or credit cards (RBI payments bank rule).
- Maximum account balance is Rs 2 lakh.
- Fino Mitra network is spread across rural and tier 3-4 towns.
Frequently Asked Questions
Can I open a Fino Payments Bank account online?
Yes. You can open an account via the BPay app using Aadhaar-based e-KYC without visiting a merchant point.
Is there a minimum balance requirement?
No. Fino Payments Bank offers zero-minimum-balance savings accounts.
How long does account activation take?
Account activation is instant via the app or at a Fino merchant point.
Can I open a Fino account without an Aadhaar card?
Aadhaar is the primary KYC document. Contact Fino customer care at 1860-267-4000 for alternatives if you do not have Aadhaar.
Can senior citizens open a Fino Payments Bank account?
Yes. Any Indian citizen aged 18 and above can open a Fino Payments Bank account.




