CUB KYC Update Online: Process and Documents Needed
CUB KYC Update Online: Process and Documents Needed
City Union Bank account holders can submit KYC documents online through CUB net banking or by visiting their nearest CUB branch. Periodic KYC updates are mandatory under RBI guidelines to keep your account fully functional.
Why KYC Update Is Required
The RBI requires all banks to update customer KYC records periodically. Depending on your risk classification, this can be every 2, 8, or 10 years. Accounts that fail to complete KYC updates may face restrictions on withdrawals, transfers, and new service activations.
CUB KYC Update via Net Banking
- Log in to CUB net banking at cityunionbank.com
- Go to My Account or Service Requests
- Select KYC Update
- Upload scanned copies of your Aadhaar card (front and back) and PAN card
- Submit and save the reference number
- CUB may arrange a video KYC call to complete verification for certain account types
CUB KYC Update at Branch
- Visit your CUB home branch with original documents
- Carry Aadhaar, PAN, and a recent passport-size photograph
- Collect and fill the KYC Update Form at the counter
- Submit self-attested copies and allow originals to be verified
- Collect the acknowledgment receipt
Documents Required for CUB KYC
- Aadhaar card (serves as both identity and address proof)
- PAN card (mandatory for most account types)
- Recent passport-size photograph
- Additional address proof if Aadhaar address is not current
Frequently Asked Questions
Can I do CUB KYC update entirely online?
You can initiate and upload documents online via CUB net banking. However, full completion may require a video KYC call or branch visit depending on your account type and risk category.
What happens if I miss CUB KYC update?
Your account may be partially frozen, restricting debits and new service access. RBI mandates banks to freeze non-compliant accounts until KYC is completed.
Is video KYC available at City Union Bank?
Yes, CUB offers video KYC as part of its digital onboarding and re-KYC process. You will be contacted by the bank to schedule a video call if your account type requires it.
Key Takeaways
- CUB KYC update can be initiated online but may require video verification or branch visit
- Carry Aadhaar, PAN, and photograph for branch KYC update
- Non-compliant accounts face transaction restrictions per RBI norms
- Low-risk customers need renewal every 10 years; high-risk every 2 years
- Save the acknowledgment reference number after KYC submission
