City Union Bank Net Banking Login and Registration Guide (2026)
City Union Bank (CUB) net banking lets you access your account anytime for transfers, bill payments, statements, and more. Whether you are logging in for the first time or need help with registration, this guide has you covered.
CUB Net Banking Login URL
The official CUB net banking portal is:
Portal: https://www.cityunionbank.com (look for the net banking login button on the homepage)
Or access directly at: https://www.cityunionbanknb.com
Always type the URL directly. Do not use links from SMS or email messages.
How to Log In to CUB Net Banking
- Go to the CUB net banking portal
- Enter your User ID
- Enter your Password using the virtual keyboard
- Click Login
- Complete OTP verification if prompted
You will land on your account dashboard with access to account balance, fund transfers, bill payments, and statements.
How to Register for CUB Net Banking (First-Time)
If you are a new CUB customer or have never used net banking before, you can register online or at a branch.
Online Registration:
- Visit the CUB net banking portal
- Click New User Registration or First Time User
- Enter your CUB account number and registered mobile number
- Complete OTP verification
- Set your User ID and Password
- Your account is immediately activated
Branch Registration:
- Visit your nearest CUB branch
- Fill out the net banking activation form
- Submit with your passbook and valid photo ID
- Credentials are sent to your registered mobile number within 1 to 2 working days
CUB Net Banking: First-Time Login After Registration
When you log in for the first time with your new credentials:
- Enter the User ID and temporary password you received
- You will be prompted to change your password
- Set a new password (minimum 8 characters with uppercase, lowercase, numbers, and special characters)
- Set your security questions if prompted
- Log in with your new password
After this, your account is fully active.
How to Register for CUB Net Banking Without Visiting a Branch
Yes, this is possible. Use the online self-registration process:
- Go to the CUB net banking portal
- Click New User Registration
- Provide your account number and registered mobile number
- Verify with OTP sent to your mobile
- Create your User ID and password
No branch visit is required as long as your mobile number is already registered with your CUB account. If your number is not updated, you will need to visit the branch to update it before registering online.
CUB Net Banking: How to Change Password
After logging in:
- Go to Settings or Profile
- Click Change Password
- Enter your current password and the new password
- Confirm and save
If you cannot log in (forgot password):
- Click Forgot Password on the login page
- Enter your User ID and registered mobile number
- Complete OTP verification
- Set a new password
CUB Mobile Banking vs Net Banking
CUB offers a mobile banking app called CIFA, available on Android and iOS.
| Feature | Net Banking (Browser) | CIFA Mobile App |
|---|---|---|
| Account balance | Yes | Yes |
| Fund transfer | Yes | Yes |
| Bill payment | Yes | Yes |
| Fixed deposit management | Yes | Yes |
| Full statement download | Yes | Limited |
| Ease on phone | Moderate | High |
For day-to-day transactions on your phone, CIFA is more convenient. For account management, statement downloads, or corporate features, use the web portal.
How to Set Up CUB Mobile Banking (CIFA App)
- Download CIFA from Google Play Store or Apple App Store
- Open the app and tap Register
- Enter your CUB account number and registered mobile number
- Verify with OTP
- Set your MPIN (4 or 6 digits)
- Log in with your MPIN
Common CUB Net Banking Registration Errors
“Mobile Number Not Registered”
- Your mobile number may not be linked to your CUB account.
- Visit the branch to update your number first.
“Invalid Account Number”
- Double-check the account number from your passbook or cheque book.
“OTP Not Received”
- Wait 2 to 3 minutes before requesting a new OTP.
- Ensure your registered mobile number has network signal.
“User ID Already Exists”
- The User ID you chose is taken. Try a different one.
CUB Customer Care
| Contact | Details |
|---|---|
| Toll-free number | 1800 425 1916 |
| Alternate number | 044 7122 9999 |
[email protected] | |
| Working hours | 24×7 for helpline |
FAQs
How to register for City Union Bank net banking for the first time?
Go to the CUB net banking portal, click New User Registration, and follow the steps using your account number and registered mobile number. It takes less than 5 minutes.
How long does CUB net banking activation take?
Online self-registration is instant. Branch-based registration takes 1 to 2 working days.
Can I register for CUB net banking without visiting a branch?
Yes, if your mobile number is already registered with your account. Use the online registration option with OTP verification.
What documents do I need for CUB net banking registration?
For online registration, only your account number and registered mobile number are needed. For branch registration, bring your passbook and a valid photo ID.
What is the CUB net banking login URL?
Access the portal through https://www.cityunionbank.com or https://www.cityunionbanknb.com.
How do I log in to CUB net banking for the first time?
Use the User ID and temporary password received via SMS. You will be prompted to set a new password on your first login.




