Skip the branch visit—CBI offers multiple convenient ways to check your account balance, including missed calls, SMS, mobile app, net banking, and more. Here’s how:
1. Missed Call Service (Free & Instant)
- Dial 95552 44442 from your registered mobile number
- The call disconnects automatically, and you receive your current balance via SMS
- Available 24×7, with no charges from CBI
2. SMS Banking
- Send SMS in format: php-templateCopyEdit
BALAVL <Account_No> <MPIN> - To: 99675 33228 from your registered mobile
- Receive balance details via SMS. Remember—MPIN and mobile number must be registered in advance.
3. Toll-Free IVR Banking
- Call 1800 22 1911 and select language
- Follow voice prompts for Balance Enquiry or speak to an executive
- Available around the clock, free of charge
4. Mobile Banking & m‑Passbook Apps
- Use Cent Mobile or Cent m‑Passbook apps
- After logging in, the dashboard shows your current balance at a glance
- m‑Passbook supports offline access and basic transaction tracking too
5. Net Banking
- Log in to CBI’s Internet Banking portal
- Go to Account Summary or View Account Details to check your live balance
- Also enables fund transfers, statements, and utility payments
6. ATM Balance Enquiry
- Visit any ATM (CBI or other bank)
- Insert debit card → enter PIN → select Balance Enquiry
- Option to print a receipt or mini statement is available onchange of ATM settings
7. UPI Apps
- Use apps like Google Pay, PhonePe, BHIM, etc.
- Select your CBI account and tap Check Balance → enter UPI PIN
- Fast and secure digital option
Quick Comparison Table
| Method | Input / Process | Internet Needed? | Cost |
|---|---|---|---|
| Missed Call | Dial 95552 44442 | No | Free |
| SMS Banking | BALAVL Account MPIN → 99675 | No | SMS charges |
| Toll-free IVR | Call 1800 22 1911 | No | Free |
| Mobile Apps | Cent Mobile / m-Passbook | Yes | Free (data) |
| Net Banking | Web login → Account Summary | Yes | Free |
| ATM Enquiry | Card + PIN → Balance Enquiry | No | Usually free |
| UPI Apps | Check balance via UPI app | Yes | Free |
