Central Bank mPassbook is a digital passbook app from Central Bank of India that lets customers check account balance and transaction history on their mobile phone. It works like a passbook but in digital format, available 24×7.
This guide explains what Central Bank mPassbook is, how to use it, and how to check/download statements, step-by-step.
Quick Summary
- App name: Central Bank mPassbook
- Purpose: Digital passbook & transaction history
- Works on: Android smartphones
- Internet required: Yes
- Linked to: Registered mobile number
- Availability: 24×7
What Is Central Bank mPassbook?
Central Bank mPassbook is a mobile application that allows customers to:
- View account balance
- Check last transactions
- Access account details anytime
- Avoid frequent branch visits
It is especially useful for savings account holders who want a simple statement view without full net banking.
How to Download Central Bank mPassbook App
- Open Google Play Store on your mobile.
- Search for “Central Bank mPassbook”.
- Install the official app.
- Open the app after installation.
Note: The app works only if your mobile number is registered with the bank.
How to Register / Login to Central Bank mPassbook
- Open the mPassbook app.
- Allow required permissions (SMS, phone).
- Enter your registered mobile number.
- Verify with OTP (if prompted).
- Set an app PIN (if asked).
- Your account details will appear on the screen.
No separate User ID or password is usually required.
How to Check Balance in Central Bank mPassbook
- Open the app.
- Select your account number.
- Your available balance will be shown instantly.
How to View Transactions / Statement
- Login to the mPassbook app.
- Tap on the account.
- Scroll to see recent transactions.
- Select date range (if option available).
mPassbook usually shows transaction history, not full downloadable PDFs like net banking.
Can You Download Statement from mPassbook?
- Mini statement: Yes (on-screen view)
- PDF/Excel download: Usually not available in mPassbook
- For official statement: Use net banking or visit the branch
Difference: mPassbook vs Net Banking
| Feature | mPassbook | Net Banking |
|---|---|---|
| Balance check | ✅ Yes | ✅ Yes |
| Transaction history | ✅ Yes | ✅ Yes |
| Fund transfer | ❌ No | ✅ Yes |
| Statement download | ❌ Limited | ✅ PDF/Excel |
| Ease of use | Very easy | Moderate |
Common Problems & Solutions
App not opening
- Update the app
- Check internet connection
Account not showing
- Ensure same mobile number is registered with bank
OTP not received
- Check network
- Try again later
Old transactions missing
- mPassbook shows limited history; use net banking for older data
Security Tips
- Keep your mobile lock enabled
- Do not share app PIN or OTP
- Install apps only from official app store
- Logout or lock app when not in use
FAQs
1. Is Central Bank mPassbook free?
A. Yes, it is completely free for customers.
2. Can I use mPassbook without internet?
A. No, internet connection is required to refresh data.
3. Does mPassbook work for all accounts?
A. It usually works for savings accounts linked to your registered mobile number.
4. Can I use mPassbook on two phones?
A. Typically, it works on one device linked to the registered number.
Conclusion
Central Bank mPassbook is a simple and convenient way to check your balance and recent transactions anytime on your mobile. For detailed statements, fund transfers, or advanced services, net banking or branch visit is still required.
