Central Bank of India Mobile Number Update: Full Guide

Central Bank of India Mobile Number Update: Full Guide

You can update your mobile number with Central Bank of India by visiting your home branch with valid identity proof, or through the Cent Mobile app if your current registered number is still active. A correctly registered mobile number is essential for OTP authentication, SMS alerts, and UPI transactions.

Method 1: Update at the Branch (Recommended)

This is the only option if your old mobile number is inactive or inaccessible.

1. Visit your Central Bank of India home branch during working hours.
2. Request a Mobile Number Change form from the customer service desk.
3. Fill in your account number, old mobile number (if available), and new mobile number.
4. Attach a self-attested copy of your Aadhaar card. Carry the original for verification.
5. Submit the form to the branch officer.
6. The update is typically processed within 24 to 48 working hours. You will receive an SMS on your new number once activated.

Method 2: Update via Cent Mobile App

This works only if you have access to your current registered number for OTP verification.

1. Open Cent Mobile and log in.
2. Go to Profile or Settings and select Update Mobile Number.
3. Enter your new mobile number.
4. An OTP is sent to your new number for verification. Enter it to confirm.
5. The change is processed immediately after successful OTP entry.

Method 3: Via Central Bank of India Net Banking

1. Log in to Central Bank of India internet banking.
2. Navigate to Profile Settings and select Change Mobile Number.
3. Enter the new number and verify with OTP sent to the currently registered number.
4. Confirm and save.

Points to Note

• The new number must not already be registered with another Central Bank of India account.
• Always carry both original and photocopy of Aadhaar for branch visits.
• After the update, re-register for UPI and net banking if those services were linked to the old number.

Key Takeaways

• Mobile number update at Central Bank of India can be done via branch, Cent Mobile, or net banking.
• Branch visit is the only option when the old registered number is inactive.
• Branch-based updates take 24 to 48 working hours; app and net banking changes are near-instant.
• Update UPI and net banking registrations after changing your mobile number.

Frequently Asked Questions

How do I change my mobile number in Central Bank of India without visiting the branch?

If your current registered number is active, you can change it through the Cent Mobile app or net banking using OTP verification. If the old number is inactive or inaccessible, a branch visit with Aadhaar is mandatory.

What documents are required to update a mobile number at Central Bank of India branch?

You need your original Aadhaar card for in-person verification and a self-attested photocopy to submit with the request form. Some branches may also ask for your passbook or account number as additional identification.

How long does Central Bank of India take to update mobile number?

Branch-based mobile number updates are typically processed within 24 to 48 working hours. You will receive an SMS confirmation on your new number once the change is active in the bank’s system.