Canara Bank Mobile Number Registration and Update

Canara Bank Mobile Number Registration and Update

To use Canara Bank’s digital services including the Canara ai1 app, net banking, and UPI, your mobile number must be registered with your account. You can update it online through the app, at an ATM, or by visiting a branch. Here is the complete process for 2026.

Method 1: Update via Canara ai1 App

This method works if your current registered number is still active:

1. Open the Canara ai1 app and log in.
2. Go to Profile Settings.
3. Select Update Mobile Number.
4. Enter your new mobile number.
5. Authenticate with an OTP sent to your old number and a second OTP to the new number.
6. Confirm to update. The change takes effect immediately.

Method 2: Update at Canara Bank ATM

1. Visit any Canara Bank ATM with your debit card.
2. Insert card and enter PIN.
3. Go to More Services and select Mobile Number Registration.
4. Enter the new 10-digit number and confirm.
5. The update is reflected within 24 hours.

Method 3: Branch Visit (For Lost Number Scenarios)

If you no longer have your old registered number:

1. Visit your home Canara Bank branch with original government ID (Aadhaar or PAN).
2. Fill out the Mobile Number Updation Request Form.
3. Submit the form with self-attested ID copies.
4. Update is processed within 2 working days.

Key Takeaways

• Mobile number can be updated on Canara ai1 app, Canara ATM, or at a branch.
• Dual OTP verification (old and new number) is required for online updates.
• Branch visit is only necessary when the old registered number is inaccessible.
• ATM-based updates process within 24 hours.

Frequently Asked Questions

Can I change my Canara Bank mobile number online?

Yes, through the Canara ai1 app or net banking if you still have access to your old registered number for the dual OTP verification.

What is the Canara ai1 app?

Canara ai1 is Canara Bank’s official mobile banking app available on Google Play Store and Apple App Store. It integrates all banking services including fund transfers, bill payments, KYC updates, and account management.

How long does it take to update mobile number at Canara Bank branch?

Branch-based mobile number updates are processed within 2 working days from the date of submission.

Does my WhatsApp number need to match my Canara Bank registered number?

For Canara Bank WhatsApp Banking, the WhatsApp number used to message the bank must match your registered mobile number for authentication purposes.