Bank of India Mobile Number Registration and Update

Bank of India Mobile Number Registration and Update: Full Guide

To register or update your mobile number with Bank of India, you can visit your home branch, use the BOI ATM, or call the customer care helpline. Having a registered mobile number is essential to receive OTPs, transaction alerts, and access SMS and mobile banking services.

Why Register Your Mobile Number with BOI?

• Receive real-time SMS alerts for all transactions
• Enable OTP-based authentication for internet and mobile banking
• Access BOI SMS banking and WhatsApp banking
• Get important account notifications and security alerts

Method 1: Register at the Branch

1. Visit your Bank of India home branch.
2. Carry your passbook, Aadhaar card, and the mobile number you want to register.
3. Fill in the account services request form mentioning mobile number registration.
4. Submit the form to the bank officer. The number will be updated within 1 to 2 working days.

Method 2: Register or Update via BOI ATM

1. Visit any Bank of India ATM with your debit card.
2. Insert your card and enter your PIN.
3. Go to Services or More Options.
4. Select Mobile Number Registration.
5. Enter your new mobile number and confirm.
6. You will receive an OTP on the new number for verification.

Method 3: Via BOI Mobile App

1. Download or open the BOI Mobile app on your smartphone.
2. Log in with your credentials.
3. Go to Profile and select Update Mobile Number.
4. Enter the new number and verify with the OTP sent to both the old and new numbers.

Method 4: Call Customer Care

Call BOI customer care at 1800 220 229 (toll-free). Request for mobile number update after completing the verification process through your registered details.

Key Takeaways

• You can register or update your BOI mobile number via branch, ATM, BOI Mobile app, or customer care.
• A registered mobile number is needed for OTP, alerts, and mobile banking.
• ATM-based registration is the quickest self-service option.
• Branch registration takes 1 to 2 working days.

Frequently Asked Questions

Can I update my BOI mobile number online without visiting the branch?

Yes, you can update it through the BOI Mobile app or at any BOI ATM without visiting the branch.

What documents are needed for mobile number registration at the branch?

Carry your passbook, a valid ID proof (Aadhaar preferred), and the new mobile number you wish to register.

How long does it take for the mobile number to get updated in BOI?

ATM updates are near-instant. Branch updates take 1 to 2 working days. Mobile app changes are usually effective within a few hours.

Can I register more than one mobile number with BOI?

No. Only one mobile number can be registered per account for SMS alerts and banking services.