Domestic (India)
- Toll-free: 1800‑103‑1906
- Alternate toll‑free: 1800‑220‑229
- Chargeable (24×7 support): 022‑40919191
- WhatsApp support: +91 79979 87601
- Email: [email protected]
NRI / Overseas Customers
- Helpline: +91 79692 41100
- Email: [email protected]
Additional Support Contacts
| Purpose | Toll-free Number | Alternative / Landline |
|---|---|---|
| Debit Card / Block Hotlisting | 1800‑425‑1112 | 022‑40429123 / 022‑40429127 |
| Credit Card Queries or Hotlisting | 1800‑220‑088 | 022‑40426005 / 022‑40426006 |
| RTGS / NEFT / IMPS / UPI Queries | (022-based numbers or provided emails) | Email support available |
What the Toll‑Free IVRS Menu Offers
When you dial 1800‑103‑1906, follow these options:
- Press 1: Block debit/credit card or freeze account
- Press 2: Check account balance
- Press 3: Other banking services
- Press 4: Self PIN generation
- Press 5: Cheque stop-payment requests
- Press 6: Credit card help
- Press 7: Additional services
Quick Tips
- Use toll-free numbers for general inquiries or mobile banking issues.
- For urgent card blocking, use specialized numbers:
- Debit card: 1800‑425‑1112
- Credit card: 1800‑220‑088
- Always call from your registered mobile number for faster authentication.
- Alternatively, report queries via the official Bank of India grievance portal or email.
Regular email contact: [email protected] or specific hotlisting email if needed.
Summary
- Domestic support: 1800‑103‑1906 (main), 1800‑220‑229 (alternate), 022‑40919191 (chargeable)
- Debit card hotlisting: 1800‑425‑1112
- Credit card help: 1800‑220‑088
- WhatsApp: +91 79979 87601
- NRI helpline: +91 79692 41100
