Bandhan Bank Mobile Number Update: Full Process

Bandhan Bank Mobile Number Update: Full Process

To update or register your mobile number with Bandhan Bank, you will need to visit your nearest branch if your current registered number is not active. If the old number is still working, you may be able to change it through mBandhan or net banking using OTP verification.

Update Mobile Number via Branch Visit

This is the most reliable method and covers all situations, including when your old number is deactivated.

1. Visit your nearest Bandhan Bank branch.
2. Collect the Mobile Number Change Form.
3. Fill in your account number, old number (if available), and new number.
4. Submit a self-attested copy of a valid photo ID (Aadhaar, Voter ID, or PAN).
5. The update is typically processed within 1 to 3 working days.

Update via mBandhan App

This works only if your current registered number is active and can receive OTPs.

1. Log in to mBandhan.
2. Go to My Profile or Settings.
3. Select Update Contact Details.
4. Verify with OTP on the existing registered number.
5. Enter and confirm your new mobile number.

Update via Net Banking

1. Log in to Bandhan Bank net banking.
2. Go to Profile or Service Requests.
3. Find the mobile number update option.
4. Authenticate with your current number’s OTP.
5. Submit the new number.

Why Mobile Number Registration Matters

Your registered number receives OTPs for all digital transactions, security alerts, and account notifications. An outdated number can block access to mBandhan, net banking, and UPI.

FAQ

Can I update Bandhan Bank mobile number online if the old number is inactive?

No. If your old registered number is inactive, you cannot receive the required OTP for online updates. A branch visit with photo ID is the only option.

What documents are needed to update mobile number at Bandhan Bank?

A filled mobile number change form and a self-attested copy of a valid photo ID such as Aadhaar, PAN, or Voter ID.

How long does Bandhan Bank mobile number update take?

Branch requests are processed within 1 to 3 working days. Digital updates through the app or net banking may reflect within a few hours.

Key Takeaways

• Branch visit required if old number is inactive or SIM is lost.
• Online updates via mBandhan or net banking need OTP on existing number.
• Carry a valid photo ID and account details to the branch.
• Processing time: 1 to 3 working days for branch requests.
• Updated number is required for OTPs, alerts, and digital banking.