Axis Bank Video KYC – Complete Step-by-Step Guide (2026)
Axis Bank Video KYC is a paperless, online identity verification process that lets you open an account or complete KYC from home using your mobile or laptop. No branch visit is required.
Quick Summary
- Mode: Online video verification
- Time required: 5–10 minutes
- Availability: Usually 24×7
- Documents needed: PAN + Aadhaar
- Who can use: New & existing Axis Bank customers
What Is Axis Bank Video KYC?
Video KYC (V-KYC) is a RBI-approved digital KYC process where an Axis Bank official verifies your identity through a live video call. Your details are checked in real time, making the process fast and secure.
When Is Axis Bank Video KYC Required?
You may be asked to complete Video KYC for:
- Opening a savings account
- Completing full KYC for limited-KYC accounts
- Activating certain banking services
- Updating KYC details
Documents Required for Axis Bank Video KYC
Keep these ready before starting:
- PAN card (mandatory)
- Aadhaar card (original, not photocopy)
- Smartphone or laptop with camera & microphone
- Stable internet connection
Make sure Aadhaar is not masked and details are clearly visible.
Axis Bank Video KYC Process (Step-by-Step)
- Start account opening or KYC update on Axis Bank app/website
- Choose Video KYC as verification method
- Allow camera and microphone access
- Join the live video call with Axis Bank official
- Show PAN and Aadhaar on camera
- Answer basic questions (name, DOB, address)
- Capture live photo during the call
- Submit and wait for confirmation
That’s it. Your Video KYC is completed.
Axis Bank Video KYC Timings
- Available most of the day, including weekends
- Exact availability may vary due to system load
If the call doesn’t connect, you can retry later.
Common Problems & Solutions
Video KYC Failed?
- Check internet connection
- Ensure proper lighting
- Use a quiet place
- Keep documents ready
Link Expired?
- Restart the process from Axis Bank app or website
KYC Pending for Long Time?
- Status is usually updated within 24–48 hours
Security Tips
- Do Video KYC only on official Axis Bank app or website
- Never share OTP or passwords during the call
- Ensure no one else is present during verification
FAQs
Q. Is Axis Bank Video KYC mandatory?
A. Yes, for full KYC and most digital account openings.
Q. Can I do Axis Bank Video KYC on mobile?
A. Yes. Mobile phone is fully supported.
Q. Is Video KYC safe?
A. Yes. It follows RBI guidelines and uses secure systems.
Conclusion
Axis Bank Video KYC is a quick, safe, and branch-free way to complete your KYC. With just PAN, Aadhaar, and a smartphone, you can finish verification in a few minutes and start using your Axis Bank account without any hassle.
