{"id":7415,"date":"2025-07-03T12:32:41","date_gmt":"2025-07-03T12:32:41","guid":{"rendered":"https:\/\/lemonn.co.in\/blog\/?post_type=glossary&#038;p=7415"},"modified":"2025-07-03T12:33:33","modified_gmt":"2025-07-03T12:33:33","slug":"netbanking-how-to-find-your-customer-id","status":"publish","type":"glossary","link":"https:\/\/lemonn.co.in\/blog\/glossary\/netbanking-how-to-find-your-customer-id\/","title":{"rendered":"NetBanking \u2013 How to Find your Customer ID?"},"content":{"rendered":"<p>Retrieving your Customer ID or User ID for net banking is essential for accessing online banking services. Here&#x2019;s a simple guide tailored for major Indian banks:<\/p>\n\n\n\n<h2 id=\"hdfc-bank\" class=\"wp-block-heading\"><strong>HDFC Bank<\/strong><\/h2>\n\n\n\n<p><strong>Online Retrieval:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit the <a href=\"https:\/\/netbanking.hdfcbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">HDFC NetBanking login page<\/a>.<\/li>\n\n\n\n<li>Click on the &#x201C;?&#x201D; icon labeled &#x201C;Forgot Customer ID?&#x201D;.<\/li>\n\n\n\n<li>Enter your registered mobile number, PAN or Date of Birth.<\/li>\n\n\n\n<li>Authenticate using the OTP sent to your mobile.<\/li>\n\n\n\n<li>Your Customer ID will be displayed on the screen.<\/li>\n<\/ol>\n\n\n\n<p><strong>Offline Methods:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check the first page of your passbook, chequebook, or account statement.<\/li>\n\n\n\n<li>Refer to the welcome letter received during account opening.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"bank-of-india-boi\" class=\"wp-block-heading\"><strong>Bank of India (BOI)<\/strong><\/h2>\n\n\n\n<p><strong>Methods to Retrieve Customer ID\/User ID:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mobile Banking App:<\/strong> Log in and <a class=\"glossaryLink\"  href=\"https:\/\/lemonn.co.in\/blog\/glossary\/nav\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>nav<\/a>igate to the &lsquo;Profile&rsquo; section to view your Customer ID.<\/li>\n\n\n\n<li><strong>Account Statement:<\/strong> Open your account statement PDF; the Customer ID is listed in the customer details section.<\/li>\n\n\n\n<li><strong>Passbook:<\/strong> Find your Customer ID printed on the front page.<\/li>\n\n\n\n<li><strong>Customer Care:<\/strong> Call 1800 220 229 or 1800 103 1906 and provide necessary details to retrieve your Customer ID.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"union-bank-of-india\" class=\"wp-block-heading\"><strong>Union Bank of India<\/strong><\/h2>\n\n\n\n<p><strong>Online Retrieval:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit the <a href=\"https:\/\/www.unionbankonline.co.in\/\" rel=\"nofollow noopener\" target=\"_blank\">Union Bank NetBanking portal<\/a>.<\/li>\n\n\n\n<li>Click on &#x201C;Self User Creation&#x201D;.<\/li>\n\n\n\n<li>Enter your debit card number, PIN, 15-digit account number, and either your Date of Birth or PAN.<\/li>\n\n\n\n<li>Provide details of a recent transaction.<\/li>\n\n\n\n<li>Your User ID will be displayed upon successful verification.<\/li>\n<\/ol>\n\n\n\n<p><strong>Offline Methods:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Passbook:<\/strong> Your Customer ID (CIF number) is printed on the front page.<\/li>\n\n\n\n<li><strong>Account Statement:<\/strong> Locate your Customer ID in the account details section.<\/li>\n\n\n\n<li><strong>Customer Care:<\/strong> Call 1800 22 2244 and follow the prompts to speak with a representative who can assist you.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"axis-bank\" class=\"wp-block-heading\"><strong>Axis Bank<\/strong><\/h2>\n\n\n\n<p><strong>Methods to Retrieve Customer ID:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SMS:<\/strong> Send &ldquo;CUSTID &lt;15-digit account number&gt;&rdquo; to +919951860002 or 56161600 from your registered mobile number.<\/li>\n\n\n\n<li><strong>Welcome Letter &amp; Chequebook:<\/strong> Your Customer ID is mentioned in both documents. <\/li>\n<\/ul>\n\n\n\n<h2 id=\"icici-bank\" class=\"wp-block-heading\"><strong>ICICI Bank<\/strong><\/h2>\n\n\n\n<p><strong>Retrieval Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the <a href=\"https:\/\/www.icicibank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">ICICI NetBanking portal<\/a>.<\/li>\n\n\n\n<li>Click on &#x201C;Get User ID&#x201D; and follow the on-screen instructions, entering required details such as your account number and registered mobile number.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"kotak-mahindra-bank\" class=\"wp-block-heading\"><strong>Kotak Mahindra Bank<\/strong><\/h2>\n\n\n\n<p><strong>Retrieval Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the <a href=\"https:\/\/www.kotak.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Kotak NetBanking portal<\/a>.<\/li>\n\n\n\n<li>Click on &#x201C;Need Help?&#x201D; and select &#x201C;I want to register for Net Banking&#x201D;.<\/li>\n\n\n\n<li>Follow the prompts, entering your Customer Relationship Number (CRN) or other required details.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"bank-of-baroda\" class=\"wp-block-heading\"><strong>Bank of Baroda<\/strong><\/h2>\n\n\n\n<p><strong>Online Retrieval:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <a href=\"https:\/\/www.bobibanking.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Bank of Baroda NetBanking<\/a>.<\/li>\n\n\n\n<li>Click on &#x201C;Retail User&#x201D;.<\/li>\n\n\n\n<li>Follow the process to retrieve your User ID by providing necessary account details. <\/li>\n<\/ol>\n\n\n\n<h2 id=\"india-post-department-of-posts\" class=\"wp-block-heading\"><strong>India Post (Department of Posts)<\/strong><\/h2>\n\n\n\n<p><strong>Retrieval Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your Customer ID is the 9-digit CIF ID printed on the first page of your passbook.<\/li>\n\n\n\n<li>For internet banking activation, visit the <a href=\"https:\/\/www.indiapost.gov.in\/VAS\/Pages\/faqs.aspx?Category=Jgo4qG+ZxEcOgZ3Ye8gXsGpVLMYJ0n3UaCXieTm5iZKfD3S62+U3mMLUfjfrJDmELy4V3DqOrgMBo7tjcUYwKg%3D%3D\" rel=\"nofollow noopener\" target=\"_blank\">DoP Internet Banking page<\/a> and use the &#x201C;New User Activation&#x201D; link.<\/li>\n<\/ul>\n\n\n\n<p><strong>General Tips:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always keep your Customer ID\/User ID confidential to protect your banking information.<\/li>\n\n\n\n<li>If you&#x2019;re unable to retrieve your ID through the above methods, consider visiting your bank branch with valid identification for assistance.<\/li>\n<\/ul>\n\n\n\n<p>If you need guidance for a specific bank not listed here or further assistance, feel free to ask!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retrieving your Customer ID or User ID for net banking is essential for accessing online banking services. Here&#x2019;s a simple guide tailored for major Indian banks: HDFC Bank Online Retrieval: Offline Methods: Bank of India (BOI) Methods to Retrieve Customer ID\/User ID: Union Bank of India Online Retrieval: Offline Methods: Axis Bank Methods to Retrieve [&#x2026;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"template":"","meta":{"footnotes":""},"class_list":["post-7415","glossary","type-glossary","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/glossary\/7415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":1,"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/glossary\/7415\/revisions"}],"predecessor-version":[{"id":7418,"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/glossary\/7415\/revisions\/7418"}],"wp:attachment":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/media?parent=7415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}