{"id":7387,"date":"2025-07-03T11:46:07","date_gmt":"2025-07-03T11:46:07","guid":{"rendered":"https:\/\/lemonn.co.in\/blog\/?post_type=banking&p=7387"},"modified":"2025-07-03T11:46:08","modified_gmt":"2025-07-03T11:46:08","slug":"what-is-sbiepay","status":"publish","type":"banking","link":"https:\/\/lemonn.co.in\/blog\/banking\/what-is-sbiepay\/","title":{"rendered":"What Is SBIePay?"},"content":{"rendered":"\n

SBIePay<\/strong> is the official online payment aggregator<\/strong> by SBI, enabling real-time collection of payments via credit cards, debit cards, net banking, UPI, and other supported modes. It’s uniquely integrated directly with SBI\u2019s core systems, eliminating third-party intermediaries.<\/p>\n\n\n\n

Key Features & Benefits<\/h2>\n\n\n\n
    \n
  • Supports a wide range of payment methods: Credit\/Debit cards<\/strong>, bank net banking<\/strong>, UPI<\/strong>, NEFT<\/strong>, and even branch\/CSC-based collections.<\/li>\n\n\n\n
  • Secured by SSL encryption<\/strong> and 3D Secure authentication to safeguard transaction data.<\/li>\n\n\n\n
  • Fully customizable merchant interface<\/strong>\u2014allows businesses to match branding and user experience.<\/li>\n\n\n\n
  • Real-time transaction tracking and MIS reports<\/strong> for merchants with a user-controlled dashboard.<\/li>\n\n\n\n
  • Ideal for government bodies, educational institutions, nonprofit organizations, and SBI-affiliated merchants.<\/li>\n<\/ul>\n\n\n\n

    Who Can Use SBIePay?<\/h2>\n\n\n\n
      \n
    • Merchants<\/strong> holding an SBI bank account<\/strong>, including:\n
        \n
      • Government departments<\/li>\n\n\n\n
      • Educational institutions<\/li>\n\n\n\n
      • Corporates, NGOs, trusts<\/li>\n\n\n\n
      • SMEs, retail ventures, and more<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Domestic Indian merchants only<\/strong>\u2014foreign\/international merchants need direct verification from SBI.<\/li>\n<\/ul>\n\n\n\n

        How It Works (Merchant Side)<\/h2>\n\n\n\n
          \n
        1. Sign\u2011up<\/strong> at the SBIePay portal \u2192 Provide company, transaction, and technical details \u2192 Submit documents.<\/li>\n\n\n\n
        2. After KYC & verification<\/strong>, merchant gets MCID\/User ID and dashboard access<\/strong>.<\/li>\n\n\n\n
        3. For payments, SBIePay offers:\n
            \n
          • iFrame integration on merchant website<\/li>\n\n\n\n
          • Hosted payment pages<\/li>\n\n\n\n
          • API-driven gateway access<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Customers select payment method<\/strong>, complete payment, and funds settle to merchant account within 2 working days (T+2 settlement)<\/strong>.<\/li>\n<\/ol>\n\n\n\n

            Pricing & Settlement<\/h2>\n\n\n\n

            SBIePay charges vary by payment mode:<\/p>\n\n\n\n

              \n
            • Net banking<\/strong>: Commonly \u20b95\u2013\u20b910 per transaction<\/li>\n\n\n\n
            • Credit cards<\/strong>: ~1% per txn<\/li>\n\n\n\n
            • Debit cards \/ IMPS<\/strong>: Volume-based nominal charges<\/li>\n\n\n\n
            • NEFT \/ UPI<\/strong>: mechanics vary based on payment channel and integration plan.<\/li>\n<\/ul>\n\n\n\n

              Merchants receive consolidated payment statements daily and can track settlements in their admin portal.<\/p>\n\n\n\n

              Support & Enquiries<\/h2>\n\n\n\n
                \n
              • General or transaction support:<\/strong> Call +91\u201122\u20112087\u202f6123<\/strong><\/li>\n\n\n\n
              • Merchant onboarding support:<\/strong> Call +91\u201122\u20112087\u202f6150<\/strong><\/li>\n\n\n\n
              • Technical issues:<\/strong> Email support.sbiepay@sbi.co.in<\/strong><\/li>\n\n\n\n
              • Account inquiries:<\/strong> Email sbiepay@sbi.co.in<\/strong><\/li>\n<\/ul>\n\n\n\n

                Customer care hours: Monday\u2013Friday, 10:30\u202fAM\u20136:30\u202fPM<\/strong>; Saturdays, 10:30\u202fAM\u20132:30\u202fPM<\/strong>.<\/p>\n\n\n\n

                Quick Summary Table<\/h2>\n\n\n\n
                Feature<\/strong><\/th>Details<\/strong><\/th><\/tr><\/thead>
                Payment Methods<\/td>Net banking, debit\/credit card, UPI, NEFT, CSC\/branch payments<\/td><\/tr>
                Merchants Eligible<\/td>SBI account holders (Govt, corporates, NGOs, etc.)<\/td><\/tr>
                Integration Options<\/td>Hosted pages, API, iframe<\/td><\/tr>
                Security<\/td>SSL encryption, 3D Secure, OTP validation<\/td><\/tr>
                Settlement Cycle<\/td>T+2 working days, with real-time MIS and analytics<\/td><\/tr>
                Customer Support<\/td>Phone and email channels for onboarding, transaction, and technical queries<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                Why SBIePay Stands Out<\/h2>\n\n\n\n
                  \n
                • Seamless integration<\/strong> with SBI\u2019s banking infrastructure ensures reliability.<\/li>\n\n\n\n
                • No middlemen<\/strong>, leading to lower costs and better control for merchants.<\/li>\n\n\n\n
                • Diverse payment acceptance<\/strong>, including UPI and branch-based e-collections.<\/li>\n\n\n\n
                • Designed for trust<\/strong>: favored by government and institutional merchants across India.<\/li>\n<\/ul>\n\n\n\n

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