{"id":10418,"date":"2026-02-10T11:22:48","date_gmt":"2026-02-10T11:22:48","guid":{"rendered":"https:\/\/lemonn.co.in\/blog\/?post_type=banking&p=10418"},"modified":"2026-02-10T11:22:48","modified_gmt":"2026-02-10T11:22:48","slug":"indian-bank-video-kyc-online-kyc-process-explained-2026","status":"publish","type":"banking","link":"https:\/\/lemonn.co.in\/blog\/banking\/indian-bank-video-kyc-online-kyc-process-explained-2026\/","title":{"rendered":"Indian Bank Video KYC \u2013 Online KYC Process Explained (2026)"},"content":{"rendered":"\n

Indian Bank Video KYC<\/strong> is a paperless, RBI-approved digital verification process<\/strong> that allows customers to complete KYC through a live video call<\/strong>, without visiting a branch. It is mainly used for online savings account opening and KYC updates<\/strong>.<\/p>\n\n\n\n

Quick Summary<\/h2>\n\n\n\n
    \n
  • Bank:<\/strong> Indian Bank<\/li>\n\n\n\n
  • KYC mode:<\/strong> Video KYC (VKYC)<\/li>\n\n\n\n
  • Process:<\/strong> Live video verification<\/li>\n\n\n\n
  • Time required:<\/strong> 5\u201310 minutes (typically)<\/li>\n\n\n\n
  • Availability:<\/strong> 24×7 (agent availability may vary)<\/li>\n\n\n\n
  • Documents:<\/strong> PAN + Aadhaar<\/li>\n<\/ul>\n\n\n\n

    What Is Indian Bank Video KYC?<\/h2>\n\n\n\n

    Video KYC is a digital alternative to branch-based KYC, introduced as per RBI guidelines<\/strong>. An Indian Bank official verifies your identity via a secure video call and completes KYC instantly or within a short time.<\/p>\n\n\n\n

    It is commonly used for:<\/p>\n\n\n\n

      \n
    • Online savings account opening<\/li>\n\n\n\n
    • Zero-balance \/ digital accounts<\/li>\n\n\n\n
    • KYC re-verification or updates<\/li>\n<\/ul>\n\n\n\n

      Documents Required for Indian Bank Video KYC<\/h2>\n\n\n\n

      Keep these ready before starting:<\/p>\n\n\n\n

        \n
      • PAN card (mandatory)<\/li>\n\n\n\n
      • Aadhaar card (for address verification)<\/li>\n\n\n\n
      • Smartphone \/ laptop with camera & mic<\/li>\n\n\n\n
      • Stable internet connection<\/li>\n<\/ul>\n\n\n\n

        Your Aadhaar-linked mobile number is required for OTP verification.<\/p>\n\n\n\n

        How to Complete Indian Bank Video KYC (Step-by-Step)<\/h2>\n\n\n\n

        Step 1: Start Online Application<\/h3>\n\n\n\n
          \n
        1. Visit Indian Bank\u2019s official website or mobile app<\/li>\n\n\n\n
        2. Select Open Savings Account<\/strong> or KYC Update<\/strong><\/li>\n\n\n\n
        3. Enter personal details and verify mobile number with OTP<\/li>\n<\/ol>\n\n\n\n

          Step 2: Choose Video KYC Option<\/h3>\n\n\n\n
            \n
          • Select Video KYC<\/strong> as the verification method<\/li>\n\n\n\n
          • Start instantly or schedule the video call<\/li>\n<\/ul>\n\n\n\n

            Step 3: Live Video Verification<\/h3>\n\n\n\n

            During the video call, the bank official will:<\/p>\n\n\n\n

              \n
            • Ask you to show your original PAN card<\/strong><\/li>\n\n\n\n
            • Verify your name, DOB, and address<\/strong><\/li>\n\n\n\n
            • Capture your live photograph<\/li>\n\n\n\n
            • Confirm that you are in India<\/li>\n<\/ul>\n\n\n\n

              The call is recorded for security.<\/p>\n\n\n\n

              Step 4: KYC Completion<\/h3>\n\n\n\n
                \n
              • KYC status is updated after verification<\/li>\n\n\n\n
              • Account is usually activated within 24\u201348 hours<\/strong><\/li>\n<\/ul>\n\n\n\n

                Important Rules for Indian Bank Video KYC<\/h2>\n\n\n\n
                  \n
                • You must be physically present in India<\/strong><\/li>\n\n\n\n
                • Face must be clearly visible (no mask \/ sunglasses)<\/li>\n\n\n\n
                • Original PAN must be shown (photocopies not allowed)<\/li>\n\n\n\n
                • Background should be well-lit and quiet<\/li>\n<\/ul>\n\n\n\n

                  Common Problems & Troubleshooting<\/h2>\n\n\n\n

                  Video KYC Failed or Rejected?<\/h3>\n\n\n\n
                    \n
                  • Poor internet connection<\/li>\n\n\n\n
                  • Document mismatch<\/li>\n\n\n\n
                  • Face not clearly visible<\/li>\n<\/ul>\n\n\n\n

                    Solution:<\/strong> Restart or reschedule Video KYC.<\/p>\n\n\n\n

                    Video KYC Pending?<\/h3>\n\n\n\n
                      \n
                    • High request volume<\/li>\n\n\n\n
                    • Agent not available<\/li>\n<\/ul>\n\n\n\n

                      Solution:<\/strong> Check status in the app or wait for confirmation.<\/p>\n\n\n\n

                      Benefits of Indian Bank Video KYC<\/h2>\n\n\n\n
                        \n
                      • No branch visit<\/li>\n\n\n\n
                      • Fully digital & paperless<\/li>\n\n\n\n
                      • Faster account opening<\/li>\n\n\n\n
                      • RBI-compliant & secure<\/li>\n<\/ul>\n\n\n\n

                        FAQs on Indian Bank Video KYC<\/h2>\n\n\n
                        \n
                        \n
                        \n

                        Is Video KYC mandatory for online account opening?<\/strong><\/h3>\n
                        \n\n

                        A. Yes, for fully digital accounts.<\/p>\n\n<\/div>\n<\/div>\n

                        \n

                        Can Video KYC be done on mobile?<\/strong><\/h3>\n
                        \n\n

                        A. Yes, smartphones are supported.<\/p>\n\n<\/div>\n<\/div>\n

                        \n

                        Is Indian Bank Video KYC safe?<\/strong><\/h3>\n
                        \n\n

                        A. Yes, it follows RBI security guidelines.<\/p>\n\n<\/div>\n<\/div>\n

                        \n

                        What if I miss the Video KYC call?<\/strong><\/h3>\n
                        \n\n

                        A. You can reschedule the video KYC from the link provided.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

                        Conclusion<\/h2><\/div>\n\n\n\n

                        Indian Bank Video KYC<\/strong> makes banking simpler by allowing customers to complete KYC from home<\/strong> through a quick video call. With minimal documents and a short process, it saves time and avoids branch visits.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-10418","banking","type-banking","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/banking\/10418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/banking"}],"about":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/types\/banking"}],"wp:attachment":[{"href":"https:\/\/lemonn.co.in\/blog\/wp-json\/wp\/v2\/media?parent=10418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}